Public records from California CDSS Community Care Licensing, shown in full.
ALLEGATION(S): One (1) Physical Plant allegation: 1. Staff do not ensure the facility is free of rodents INVESTIGATION FINDINGS: On 03/11/2026 at 11:30am, Licensing Program Analyst (LPA) Jialing “Julianne” Zhu conducted an UNANNOUNCED COMPLAINT SITE INSPECTION. LPA met with Director Mayra Howard. LPA advised director the nature of the inspection is to follow up on a complaint that was filed against the facility and to deliver the findings. Present during the inspection were 9 fingerprint-cleared staff and 15 infants. Throughout the course of the inspection, LPA requested and obtained a copy of the Facility Roster and the current Personnel Report. LPA toured the facility inside and outside. LPA interviewed the administrative team: Director, Assistant Director, and Program Coordinator. LPA also interviewed staff and a random sampling of parents. LPA obtained the most recent service reports from the pest control company from January and February 2026. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. A Notice of Site Visit was given and must remain posted for 30 days. Exit interview was conducted, report was reviewed, and Appeal Rights were provided to Director Mayra Howard. Unsubstantiated Estimated Days of Completion:
CCR 101238(a)(1) Buildings and Grounds: The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above as there were presence of pests in the facility but measures have been increased in the past month, which poses a potential health, safety, and/or personal rights risk to persons in care.
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=2, inconclusive=0, unsubstantiated=1, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=2. The state publishes no further detail for the difference.
101415.1(a) In addition to the director, an assistant director shall be present and on duty if the center has 25 or more infants in attendance. This requirement was not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above as 25 infants were in care with no assistant director on site, which poses a potential health, safety, and/or personal rights risk to persons in care.
Responsibility for Providing Care and Supervision 101229(a)(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above as a child was left unsupervised in the classroom, which posed an immediate threat to the health and safety of the child in care.
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above in which poses a potential health, safety or personal rights risk to persons in care. LPA observed 4 staff members have an expired mandated dated reporter certificate. Director stated that staff members forgot that it needed to be renewed.
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