San Francisco · Licensed family home
Chen, Helen Y.
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 10 of its 14 licensing inspections since September 2022.
See each inspection
Licensing inspections
- Sep 28, 2026Nothing cited
Feb 4, 20261 citation
CCR 102417(g)(8)Type B
“102417(g)(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102417(g)(8)
Sep 22, 20258 citations in 2 reports
CCR 102391(c)Type A
“(c) The licensee shall permit the Department to inspect any part of the family child care home in which family child care services are provided or to which children have access. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms.”
CCR 102391(c)
CCR 102416.5(d)(2)Type A
“(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This requirement is not met as evidenced by: Based on observation, interview, record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 children being dropped off at the facility and observed 12 children inside the facility (2 infants, 10 preschool children). Based on record reviewed provided by Ms. Chen, no TK and/or elementary children records.”
CCR 102416.5(d)(2)
CCR 102425(j)(1)Type B
“The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102425(j)(1)
CCR 102417(g)(8)Type B
“(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102417(g)(8)
A second state report dated the same day: 4 citations
CCR 102391(c)Type A
“(c) The licensee shall permit the Department to inspect any part of the family child care home in which family child care services are provided or to which children have access. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms.”
CCR 102391(c)
CCR 102416.5(d)(2)Type A
“(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This requirement is not met as evidenced by: Based on observation, interview, record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 children being dropped off at the facility and observed 12 children inside the facility (2 infants, 10 preschool children). Based on record reviewed provided by Ms. Chen, no TK and/or elementary children records.”
CCR 102416.5(d)(2)
CCR 102425(j)(1)Type B
“The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102425(j)(1)
CCR 102417(g)(8)Type B
“(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102417(g)(8)
Jul 16, 20251 citation
CCR 102370(d)(1)Type B
“(d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing, or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department This requirement is not met as evidenced by: (1) Based on observation, interviews, and record review, a helper's criminial record clearance did not associate to the facility who was supervising the enrolled children. This poses potential Health and Safety risk to persons in care.”
CCR 102370(d)(1)
- Feb 27, 2025Nothing cited
- Jan 24, 2025Nothing cited
Jan 16, 20251 citation
CCR 102416.2(a)Type B
“102416.2(a) Reporting Requirements The licensee shall report the following information the Department by telephone or fax within the Department's next business day and during normal working hours (8am to 5pm). This requirement is not met as evidenced by Based on the interviews and record review, conducted during today’s inspection the licensee did not submit unusual incident report to CCL, which poses potential health, safety, or personal rights risk to children in care.”
CCR 102416.2(a)
Jan 7, 20252 citations
HSC 1596.817(b)(1)Type B
“HSC 1596.817(b)(1): The notice posted pursuant to subdivision (a) shall remain posted for 30 consecutive days. LPA reminded the licensee via email on 12-23-2024 via email. This requirement has not been met as evidenced by: LPA observed LIC 809, LIC 809-D, and Notice of Site Visit were not posted on the wall which poses a potential health and safety risk to children in care.”
HSC 1596.817(b)(1)
HSC1596.8595(c)(1)Type B
“HSC 1596.8595(c)(1): A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b. LPA reminded the licensee via email on 12-23-2024. This requirement has not been met as evidenced by: Licensee was unable to provide LIC 809, LIC 809-D , and LIC 9224 Acknowledgement of Receipt of Licensing Reports to LPA. Per licensee, not all parents received and signed the LIC 9224 as required for a type A violation which is a potential risk to the health and safety of children in care.”
HSC1596.8595(c)(1)
Dec 19, 20242 citations
CCR 102370Type A
“102370 Criminal Record Clearance 102370(d)(1) Criminal Record Clearance. All individuals subject to a criminal record review as specified in Section 1596.871 prior to working, residing or volunteering in a licensed home, shall obtain a California clearance or a criminal record exemption as required by the Department. This requirement is not met as evidenced by: Based on interviewing Licensee, and record review, one staff has no fingerprint association and one staff has no fingerprint clearance. The licensee did not comply with the section cited above which poses/posed a immediate health, safety or personal rights risk to persons in”
CCR 102370
CCR 102421(a)Type B
“102421(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, C1,C5, c6,c7,c8,c9,c10,c11,c12 missing paperwork and files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102421(a)
Oct 10, 20242 citations
CCR 102421(a)Type B
“(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, two new students, C1,C2 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102421(a)
CCR 102421(a)Type B
“(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, C1,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102421(a)
Aug 20, 20244 citations
CCR 102416.5(e)Type A
“(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement is not met as evidenced by: LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.”
CCR 102416.5(e)
HSC 1596.8662(b)(1)Type B
“(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
HSC 1596.8662(b)(1)
CCR 102391(b)Type B
“(b) The licensee shall permit the Department to inspect the family child care home, and to privately interview children or staff, to determine compliance with or to prevent violations of family child care laws or regulations. The Department shall exercise this authority as specified in Health and Safety Code Section 1596.8535(a). This requirement is not met as evidenced by: LPA waited outside for 20 mins, helper did not answer the door. Because this is the same citation cited within one year, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. A civil penalty of $250 was issued today.”
CCR 102391(b)
CCR 102421(a)Type B
“(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, C1,C4,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102421(a)
Oct 19, 20233 citations
CCR 102370(d)Type B
“102370(d): (d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102370(d)
CCR 102416.1(a)Type B
“102416.1(a):Personnel Records: (a) Personnel records shall be maintained on each employee and shall contain the following information: This requirement is not met as evidenced by: No staff files. The facility needs lic9052, immunication, tb, flu on file. S1, S2 need immunization on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102416.1(a)
CCR102417(g)(8)Type B
“102417(g)(8): operation FCCH:(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR102417(g)(8)
Sep 18, 202310 citations
CCR 102425(j)(2)Type B
“The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall check and document the following: This requirement is not met as evidenced by: SleepLog was not available. Based on today's inspection and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102425(j)(2)
CCR 102370(d)Type B
“(d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102370(d)
CCR 102391(b)Type B
“(b) The licensee shall permit the Department to inspect the family child care home, and to privately interview children or staff, to determine compliance with or to prevent violations of family child care laws or regulations. The Department shall exercise this authority as specified in Health and Safety Code Section 1596.8535(a). This requirement is not met as evidenced by: LPA introduced herself with proper identification, the helper answered the door twice and did not allow LPA to inspect. Based on today's inspection, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Inspection authority regulation was explained to the licensee, Helen Chen. If this occurred again, civil penalty of $500 will be issued.”
CCR 102391(b)
CCR 102416.1(a)Type B
“(a) Personnel records shall be maintained on each employee and shall contain the following information: This requirement is not met as evidenced by: No staff files. The facility needs lic9052, immunication, tb, flu on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102416.1(a)
CCR 102418(g)Type B
“(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102418(g)
CCR 102418(g)(1)Type B
“(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. (1) This requirement includes updating each child's PM 286 (6/95) when the child is due to receive required immunizations after enrollment in the family day care home. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102418(g)(1)
CCR 102419(d)Type B
“(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102419(d)
CCR 102421(b)Type B
“(b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102421(b)
CCR 102417(g)(8)Type B
“(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102417(g)(8)
CCR 102419(d)(1)Type B
“(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.”
CCR 102419(d)(1)
- Sep 8, 2022Nothing cited
Fewer than 20 Bay Area family homes have had 10 or more licensing inspections, so there is no comparison yet.
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- September 28, 2026
- On file
- 14 visits since September 2022 — 4 cited nothing · 3 complaint investigations
- Most serious
- Type A —
(c) The licensee shall permit the Department to inspect any part of the family child care home in which family child care services are provided or to which children have access. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms.
· September 22, 2025
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Mar 2026 Complaint Unsubstantiated
Complaint · March 9, 2026
Feb 2026 Licensing visit 1 finding
Licensing visit · February 4, 2026
CCR 102417(g)(8) · Type B
102417(g)(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Feb 2026 Complaint Unsubstantiated
Complaint · February 2, 2026
Sep 2025 Licensing visit 4 findings
Licensing visit · September 22, 2025
CCR 102391(c) · Type A
(c) The licensee shall permit the Department to inspect any part of the family child care home in which family child care services are provided or to which children have access. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms.
CCR 102416.5(d)(2) · Type A
(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This requirement is not met as evidenced by: Based on observation, interview, record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 children being dropped off at the facility and observed 12 children inside the facility (2 infants, 10 preschool children). Based on record reviewed provided by Ms. Chen, no TK and/or elementary children records.
CCR 102425(j)(1) · Type B
The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102417(g)(8) · Type B
(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Sep 2025 Licensing visit 4 findings
Licensing visit · September 22, 2025
CCR 102391(c) · Type A
(c) The licensee shall permit the Department to inspect any part of the family child care home in which family child care services are provided or to which children have access. This requirement is not met as evidenced by: Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms.
CCR 102416.5(d)(2) · Type A
(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This requirement is not met as evidenced by: Based on observation, interview, record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 children being dropped off at the facility and observed 12 children inside the facility (2 infants, 10 preschool children). Based on record reviewed provided by Ms. Chen, no TK and/or elementary children records.
CCR 102425(j)(1) · Type B
The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102417(g)(8) · Type B
(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Jul 2025 Licensing visit 1 finding
Licensing visit · July 16, 2025
CCR 102370(d)(1) · Type B
(d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing, or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department This requirement is not met as evidenced by: (1) Based on observation, interviews, and record review, a helper's criminial record clearance did not associate to the facility who was supervising the enrolled children. This poses potential Health and Safety risk to persons in care.
Jan 2025 Licensing visit 1 finding
Licensing visit · January 16, 2025
CCR 102416.2(a) · Type B
102416.2(a) Reporting Requirements The licensee shall report the following information the Department by telephone or fax within the Department's next business day and during normal working hours (8am to 5pm). This requirement is not met as evidenced by Based on the interviews and record review, conducted during today’s inspection the licensee did not submit unusual incident report to CCL, which poses potential health, safety, or personal rights risk to children in care.
Jan 2025 Complaint Unsubstantiated
Complaint · January 13, 2025
CCR 102352(h)(1)(a)(b) · Type B
102352(h)(1)(a)(b):Home" means the licensee's residence as defined by Government Code Section 244.It is the place where one remains when not called elsewhere for labor or other special or temporary purpose, and to which he or she returns in seasons of repose. (b) There can only be one residence. This requirement is not met as evidenced by Based on the interviews and physical inspection, conducted during today’s inspection the licensee does not live here, which poses potential health, safety, or personal rights risk to children in care.
Deficiency Dismissed
Jan 2025 Licensing visit 2 findings
Licensing visit · January 7, 2025
HSC 1596.817(b)(1) · Type B
HSC 1596.817(b)(1): The notice posted pursuant to subdivision (a) shall remain posted for 30 consecutive days. LPA reminded the licensee via email on 12-23-2024 via email. This requirement has not been met as evidenced by: LPA observed LIC 809, LIC 809-D, and Notice of Site Visit were not posted on the wall which poses a potential health and safety risk to children in care.
HSC1596.8595(c)(1) · Type B
HSC 1596.8595(c)(1): A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b. LPA reminded the licensee via email on 12-23-2024. This requirement has not been met as evidenced by: Licensee was unable to provide LIC 809, LIC 809-D , and LIC 9224 Acknowledgement of Receipt of Licensing Reports to LPA. Per licensee, not all parents received and signed the LIC 9224 as required for a type A violation which is a potential risk to the health and safety of children in care.
Dec 2024 Licensing visit 2 findings
Licensing visit · December 19, 2024
CCR 102370 · Type A
102370 Criminal Record Clearance 102370(d)(1) Criminal Record Clearance. All individuals subject to a criminal record review as specified in Section 1596.871 prior to working, residing or volunteering in a licensed home, shall obtain a California clearance or a criminal record exemption as required by the Department. This requirement is not met as evidenced by: Based on interviewing Licensee, and record review, one staff has no fingerprint association and one staff has no fingerprint clearance. The licensee did not comply with the section cited above which poses/posed a immediate health, safety or personal rights risk to persons in
Deficiency Dismissed
CCR 102421(a) · Type B
102421(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, C1,C5, c6,c7,c8,c9,c10,c11,c12 missing paperwork and files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Oct 2024 Licensing visit 2 findings
Licensing visit · October 10, 2024
CCR 102421(a) · Type B
(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, two new students, C1,C2 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102421(a) · Type B
(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, C1,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Aug 2024 Licensing visit 4 findings
Licensing visit · August 20, 2024
CCR 102416.5(e) · Type A
(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c). This requirement is not met as evidenced by: LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.
HSC 1596.8662(b)(1) · Type B
(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102391(b) · Type B
(b) The licensee shall permit the Department to inspect the family child care home, and to privately interview children or staff, to determine compliance with or to prevent violations of family child care laws or regulations. The Department shall exercise this authority as specified in Health and Safety Code Section 1596.8535(a). This requirement is not met as evidenced by: LPA waited outside for 20 mins, helper did not answer the door. Because this is the same citation cited within one year, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. A civil penalty of $250 was issued today.
CCR 102421(a) · Type B
(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d). This requirement is not met as evidenced by: Based on record review, C1,C4,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Oct 2023 Licensing visit 3 findings
Licensing visit · October 19, 2023
CCR 102370(d) · Type B
102370(d): (d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102416.1(a) · Type B
102416.1(a):Personnel Records: (a) Personnel records shall be maintained on each employee and shall contain the following information: This requirement is not met as evidenced by: No staff files. The facility needs lic9052, immunication, tb, flu on file. S1, S2 need immunization on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR102417(g)(8) · Type B
102417(g)(8): operation FCCH:(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Sep 2023 Licensing visit 10 findings
Licensing visit · September 18, 2023
CCR 102425(j)(2) · Type B
The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall check and document the following: This requirement is not met as evidenced by: SleepLog was not available. Based on today's inspection and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102370(d) · Type B
(d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102391(b) · Type B
(b) The licensee shall permit the Department to inspect the family child care home, and to privately interview children or staff, to determine compliance with or to prevent violations of family child care laws or regulations. The Department shall exercise this authority as specified in Health and Safety Code Section 1596.8535(a). This requirement is not met as evidenced by: LPA introduced herself with proper identification, the helper answered the door twice and did not allow LPA to inspect. Based on today's inspection, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Inspection authority regulation was explained to the licensee, Helen Chen. If this occurred again, civil penalty of $500 will be issued.
CCR 102416.1(a) · Type B
(a) Personnel records shall be maintained on each employee and shall contain the following information: This requirement is not met as evidenced by: No staff files. The facility needs lic9052, immunication, tb, flu on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102418(g) · Type B
(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102418(g)(1) · Type B
(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. (1) This requirement includes updating each child's PM 286 (6/95) when the child is due to receive required immunizations after enrollment in the family day care home. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102419(d) · Type B
(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102421(b) · Type B
(b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102417(g)(8) · Type B
(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
CCR 102419(d)(1) · Type B
(d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05). This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
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Details
- Phone
- (415) 385-9552
- Area
- San Francisco, 94112
- License
- 384004607
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Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.