Building Kidz of Mountain View

Unsubstantiated

ALLEGATION(S): Staff are operating facility out of ratio INVESTIGATION FINDINGS: On 04/10/2026 at 10:15am, Licensing Program Analyst (LPA) C.U. conducted an unannounced Complaint Investigation Visit for the above allegation of a ratio violation. LPA met with director, E.E. Also present at the time of today's visit is 12 staff and 30 infants in 4 classrooms (Room 5, Room 6, Room 7, & Room 8). This agency has investigated the complaint allegation that staff are operating facility out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Notice of Site Visit was given and must be posted for 30 days. Exit interview conducted and report was reviewed with the director, E.E. Unsubstantiated Estimated Days of Completion:

Substantiated · CCR 101416.5(b) · Type B

Staff-Infant Ratio, Section 101416.5, (b) There shall be a ratio of one teacher for every four infants in attendance....... Child day care centers serving infants; optional toddler program; departmental guidelines and regulations, Section, 1596.956, (4) A ratio of six children to each teacher shall be maintained for all children in attendance at the toddler program. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher.... This requirement is not met as evidenced by, at 8:15 am, LPA observed in Room 7, S2 and S3 supervised 6 infants. In Room 8, S4 and S5 were supervising 7 toddlers. At 10:15 am, LPA observed, in Room 5, S1, S2 and S13 were supervising 11 infants. In Room 8, S4 and S12 were supervising 11 toddlers. As per LPA’s Record Review at 9:15 am, S2, S3, S4, S5, S12 and S13 were not Infant Care Teachers, as per Section 101416.2(b). As a result, Room 7 was not in ratio of one teacher for every four infants in attendance, at 8:15 am. Room 5 was not in ratio of one teacher for every four infants in attendance, at 10:15 am. Room 8 was not in ratio of six children to each teacher in attendance at the toddler program. This poses a potential risk to the health and safety of children in care.

Substantiated · CCR 101239(r) · Type A

101239 (r) Fixtures, Furniture, Equipment and Supplies: Fixtures, furniture, and equipment that have been banned or recalled by the United States Consumer Product Safety Commission shall not be used or on the facility’s premises. This requirement is not being met as evidenced by: Based on observation LPA observed four recalled boppy lounger pillows in the infant classroom near the cribs. This poses an immediate Health, Safety, and Personal Rights to children in care.