Public records from California CDSS Community Care Licensing, shown in full.
ALLEGATION(S): Staff did not obtain necessary documents from parent prior to enrollment. INVESTIGATION FINDINGS: On August 26, 2025, at approximately 10:15:00 a.m., Licensing Program Analysts (LPAs) Zeynep Basak and Andrea Medlin conducted an unannounced visit to open and investigate the complaint received on 8/20/2025. LPAs met with the Assistant Director, Tagreed Hamdallah and explained the purpose of the inspection. The facility's operation hours Monday through Friday from 7:00 a.m. to 6:00 p.m. Upon entry, LPAs observed 40 children and 5 staff members, including the Assistant Director, present during the visit. LPAs verified the staff members' criminal background records with the Guardian website and all staff status was confirmed as eligible clearance. During the investigation, LPAs conducted classroom observations, record review, and the interview with the director. LPAs obtained pertinent documents, including LIC 500. See page 2. Unsubstantiated Estimated Days of Completion:
ALLEGATION(S): Staff yelled at children in care. INVESTIGATION FINDINGS: On August 18, 2025, at approximately 08:30:00 a.m., Licensing Program Analyst (LPA) Zeynep Basak conducted an unannounced visit to continue the complaint investigation and met with the Director, Eman Isbeih. The purpose of the inspection was explained, and LPA was granted entry. The facility's operation hours Monday through Friday from 7:00 a.m. to 6:00 p.m. Upon entry, LPA observed 38 children and 7 staff members, including the director, present during the visit. LPA verified the staff members' criminal background records with the Guardian website and all staff status was confirmed as eligible clearance. During the investigation, LPA conducted classroom observations, record review, staff and children interview, and obtained pertinent documents, including LIC 500 and LIC 9040. See page 2. Unsubstantiated Estimated Days of Completion:
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.
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