Millbrae · Licensed center

Building Kidz of Millbrae

What these mean, and where they come from

Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 0 of 2 cited something

Bay Area centers: the state cites something at about 1 in 4 routine visits. Two visits are too few to read as a pattern.

From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
August 26, 2025
On file
2 visits since December 2023 — both cited nothing · 3 complaint investigations
Most serious
No finding carrying a severity level in the last 24 months.

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Aug 2025 Complaint Unsubstantiated

Complaint · August 20, 2025

Unsubstantiated

ALLEGATION(S): Staff did not obtain necessary documents from parent prior to enrollment. INVESTIGATION FINDINGS: On August 26, 2025, at approximately 10:15:00 a.m., Licensing Program Analysts (LPAs) Zeynep Basak and Andrea Medlin conducted an unannounced visit to open and investigate the complaint received on 8/20/2025. LPAs met with the Assistant Director, T.H. and explained the purpose of the inspection. The facility's operation hours Monday through Friday from 7:00 a.m. to 6:00 p.m. Upon entry, LPAs observed 40 children and 5 staff members, including the Assistant Director, present during the visit. LPAs verified the staff members' criminal background records with the Guardian website and all staff status was confirmed as eligible clearance. During the investigation, LPAs conducted classroom observations, record review, and the interview with the director. LPAs obtained pertinent documents, including LIC 500. See page 2. Unsubstantiated Estimated Days of Completion:

Individual employees are shown by initials. The state’s report, linked above, names them in full.

State report

Jul 2025 Complaint Unsubstantiated

Complaint · July 23, 2025

Unsubstantiated

ALLEGATION(S): Staff yelled at children in care. INVESTIGATION FINDINGS: On August 18, 2025, at approximately 08:30:00 a.m., Licensing Program Analyst (LPA) Zeynep Basak conducted an unannounced visit to continue the complaint investigation and met with the Director, E.I. The purpose of the inspection was explained, and LPA was granted entry. The facility's operation hours Monday through Friday from 7:00 a.m. to 6:00 p.m. Upon entry, LPA observed 38 children and 7 staff members, including the director, present during the visit. LPA verified the staff members' criminal background records with the Guardian website and all staff status was confirmed as eligible clearance. During the investigation, LPA conducted classroom observations, record review, staff and children interview, and obtained pertinent documents, including LIC 500 and LIC 9040. See page 2. Unsubstantiated Estimated Days of Completion:

Individual employees are shown by initials. The state’s report, linked above, names them in full.

State report

Dec 2024 Licensing visit nothing cited
Dec 2023 Licensing visit nothing cited

How the comparison is built

Routine visits: across Bay Area centers, the state cites something at about 1 in 4 routine visits (2,260 visits).

Details

(650) 636-4110

Address
401 Santa Lucia Avenue
License
414005061, active

Do you run Building Kidz of Millbrae? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=2, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.

Details