Santa Rosa · Licensed center
Bright Star Group LLC.
At a glance
- Medium center, licensed for 45 children.
- Run by a for-profit business, which holds the license.
What the state has found
The state cited rules at 2 of its 5 licensing inspections since July 2025.
See each inspection
Licensing inspections
- Oct 21, 2026Nothing cited
Sep 10, 20261 citation
CCR 101216.4(a)Type B
“(a)Licensees serving preschool-age children may create a special program component for children who are between 18 months and 36 months of age... The provisions of Sections 101151 through 101239.2 shall apply for children over 24 months… The provisions of Sections 101351 through 101439.1 shall apply for children between the ages of 18 and 24 months participating in a preschool toddler component,… This requirement was not met as evidenced by: Based on file review and interview, S2 was the acting toddler teacher and did not possess the required units related to the care of infants, which poses a potential personal rights or health and safety risk to the children in care.”
CCR 101216.4(a)
Jun 22, 20264 citations
CCR 101223(a)(3)Type A
“(a)The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation…or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or… This requirement has not been met as evidenced by: Based on record review of video submitted by the facility, S1 was observed handling children C3 and C4 roughly on 06/12/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.”
CCR 101223(a)(3)
CCR101223(a)(1)Type A
“(a)The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on record review of video submitted by the facility, on 06/12/26 S1 and S2 did not respond to child C1 in a timely manner, when C1 was hit on the head with a wooden block, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.”
CCR101223(a)(1)
CCR 101170(e)(1)Type A
“(e)All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1)Obtain a California clearance or a criminal record exemption as required by the Department This requirement is not met as evidenced by: Based on observation, record review, and interview the licensee did not ensure that new Director (D1) had an eligible clearance or exemption prior to beginning employment on 06/15/26, working at the facility on 06/15/26 – 06/18/26 & 06/22/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.”
CCR 101170(e)(1)
HSC 1596.841Type B
“1596.841 Child day care facility shall maintain a current roster of children who are provided care in the facility. The roster shall include the name, address, and daytime telephone number of the child's parent or guardian, and the name and telephone number of the child's physician. This requirement was not met as evidenced by: Based on interview at 9:18am, facility representative S3 stated that she does not have a roster of children in care or a completed form LIC9040, which poses a potential health, safety or personal rights risk to persons in care.”
HSC 1596.841
- Aug 19, 2025Nothing cited
- Jul 23, 2025Nothing cited
The state cited rules at 2 of this center's 5 inspections. Most Bay Area centers inspected 5 times had fewer: 64% of 457 had rules cited at 1 or none.
How all 457 Bay Area centers inspected 5 times compare
Of the 457 Bay Area centers the state inspected 5 times, how many of those inspections cited a rule:
- None29%
- 1 of 535%
- 2 of 523%This center
- 3 of 59%
- 4 of 54%
- All 5under 1%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 21, 2026
- On file
- 5 visits since July 2025 — 3 cited nothing · 4 complaint investigations
- Most serious
- Type A —
(c) The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation and one hundred dollars ($100) for each day the violation continues after citation, for any of the following serious violations: (3) Absence of supervision, including, but not limited to, a child left unattended... This requirement is not met as evidenced by: Based on interviews with two former staff, S2 and S4, on two separate occasions a child was found outside the facility’s front door unsupervised, between February and May of 2026, which poses an immediate personal rights or health and safety risk to the children in care.
· September 10, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Sep 2026 Licensing visit 1 finding
Licensing visit · September 10, 2026
CCR 101216.4(a) · Type B
(a)Licensees serving preschool-age children may create a special program component for children who are between 18 months and 36 months of age... The provisions of Sections 101151 through 101239.2 shall apply for children over 24 months… The provisions of Sections 101351 through 101439.1 shall apply for children between the ages of 18 and 24 months participating in a preschool toddler component,… This requirement was not met as evidenced by: Based on file review and interview, S2 was the acting toddler teacher and did not possess the required units related to the care of infants, which poses a potential personal rights or health and safety risk to the children in care.
Jun 2026 Licensing visit 4 findings
Licensing visit · June 22, 2026
CCR 101223(a)(3) · Type A
(a)The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation…or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or… This requirement has not been met as evidenced by: Based on record review of video submitted by the facility, S1 was observed handling children C3 and C4 roughly on 06/12/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
CCR101223(a)(1) · Type A
(a)The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on record review of video submitted by the facility, on 06/12/26 S1 and S2 did not respond to child C1 in a timely manner, when C1 was hit on the head with a wooden block, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
CCR 101170(e)(1) · Type A
(e)All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1)Obtain a California clearance or a criminal record exemption as required by the Department This requirement is not met as evidenced by: Based on observation, record review, and interview the licensee did not ensure that new Director (D1) had an eligible clearance or exemption prior to beginning employment on 06/15/26, working at the facility on 06/15/26 – 06/18/26 & 06/22/26, which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
HSC 1596.841 · Type B
1596.841 Child day care facility shall maintain a current roster of children who are provided care in the facility. The roster shall include the name, address, and daytime telephone number of the child's parent or guardian, and the name and telephone number of the child's physician. This requirement was not met as evidenced by: Based on interview at 9:18am, facility representative S3 stated that she does not have a roster of children in care or a completed form LIC9040, which poses a potential health, safety or personal rights risk to persons in care.
Jun 2026 Complaint Substantiated
Complaint · June 16, 2026
CCR 101223(a)(2) · Type B
(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by evidenced by: Based on interviews multiple children, came home from the facility with fecal matter on their skin, due to not being thoroughly wiped during diaper changes or a rash due to not getting the required assistance with toileting, which poses a potential personal rights risk or health and safety risk to the children in care.
Jun 2026 Complaint Substantiated
Complaint · June 15, 2026
HSC 1596.99(c)(3) · Type A
(c) The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation and one hundred dollars ($100) for each day the violation continues after citation, for any of the following serious violations: (3) Absence of supervision, including, but not limited to, a child left unattended... This requirement is not met as evidenced by: Based on interviews with two former staff, S2 and S4, on two separate occasions a child was found outside the facility’s front door unsupervised, between February and May of 2026, which poses an immediate personal rights or health and safety risk to the children in care.
CCR 101218.1(b)(1) · Type B
(b)At the time of acceptance of each child in care, the licensee shall inform each child's parent or authorized representative of his/her rights...(1)To enter and inspect the child care center... This requirement was not met as evidenced by: Based on interviews there were multiple examples of signs up in the facility relaying the message that parents were to wait in the school entry and not enter the classrooms, which poses a potential personal rights or health and safety risk to the children in care.
CCR 101216.4(a)(2) · Type B
(a)Licensees serving preschool-age children may create a...program...for children who are between 18 mo and 36 mo of age…(2)The toddler program shall be conducted in areas physically separate from those used by older or younger children… This requirement was not met as evidenced by: Based on interviews and observation on 09/10/26, toddler and preschool children were co-mingled inside preschool classrooms and preschool yard on multiple occasions, which poses a potential personal rights or health and safety risk to the children in care.
CCR 101239(m)(1) · Type B
(m)All play equipment and materials used by children shall be age-appropriate. (1)The licensee shall provide a variety of age-appropriate equipment, toys and materials in good condition... This requirement was not met as evidenced by: Based on LPAs tour of the preschool play yard on 06/22/26 there were multiple toys available to children that were broken with sharp areas or had small parts available to toddlers, which poses a potential personal rights or health and safety risk to the children in care.
CCR 101221(a) · Type B
(a) A separate, complete and current record for each child is maintained in the child care center. This requirement was not met as evidenced by: Based on interview, Desor stated the Directors were responsible for children’s records, one former Director stated that Desor was responsible for the children’s records and one Director stated that Desor told them that files were missing immunization records. One parent stated that their child’s record was not complete, which poses a potential personal rights or health and safety risk to the children in care.
CCR 101223(a)(2) · Type B
(a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on observations on 06/22/26 the changing mat could not be thoroughly sanitized between diaper changes. Based on interviews conducted staff “sanitized” the diaper mat with diaper wipes, and staff did not change their gloves between diaper changes or did not wash their hands between diaper changes, which poses a potential personal rights or health and safety risk to the children in care.
Jun 2026 Complaint Substantiated
Complaint · June 12, 2026
CCR 101229(a)(1) · Type A
(a)The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time,.... Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interviews conducted and records reviewed staff did not consistently intervene in behaviors due to distractions such as cell phones, that lead to children injuring other children on multiple occasions, which poses an immediate personal rights or health and safety risk to the children in care.
CCR 101212(f) · Type B
(f)The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by: Based on interviews conducted and records reviewed on more than one occasion and specifically on 06/01/26, 06/11/26 and 04/26/26 parents were not notified of incidents of their child sustaining an injury, which poses a potential personal rights risk or health and safety risk to the children in care.
CCR 101219(d) · Type B
(d) Modifications to the original admission agreement shall be made whenever circumstances covered in the agreement change, and shall be dated and signed by the persons specified in (c) above. This requirement was not met as evidenced by: Based on interviews and record review the tutiton due dates were changed on at least one occasion & parents were not made aware or a date & signature from the parent obtained on the modification to the admission agreement, or a child was placed in toddler component without prior consent, which poses a potential personal rights risk or health and safety risk to the children in care.
HSC 1596.955(a)(3) · Type B
(a)The department shall... permit...centers serving preschool age children to create a...component for children between 18 months to 3 years of age. This...toddler program shall be subject to...: (3) A ratio of 6 children to each teacher... This requirement was not met as evidenced by: Based on interviews staff stated that on more than one occasion one staff was supervising the group of toddlers and the group of preschoolers at the same time, specifically on one occasion one person was responsible for supervising 8 preschool children and 4 toddlers, which poses an immediate personal rights or health and safety risk to the children in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (707) 217-4032
- Address
- 28 Maxwell Ct, Santa Rosa, 95401
- License
- 493010863
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Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=11, inconclusive=0, unsubstantiated=0, unfounded=CONFIDENTIAL, Type A citations=2, Type B citations=9. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License, Who runs it ccld.dss.ca.gov
Medium means the middle half of Bay Area’s 439 licensed centers by state-licensed capacity: 31 to 75 children. Small is 8 to 30; large is 76 to 312.