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San Jose · Licensed center

Bright Horizons-San Jose

At a glance

  • Large center, licensed for 84 children.
  • Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 2 of its 5 licensing inspections since April 2023.

See each inspection

Licensing inspections

  • Sep 24, 2026Nothing cited
  • Jun 12, 2025Nothing cited
  • May 24, 2023Nothing cited
  • May 9, 20232 citations
    • HSC 1596.8595(a)(1)Type A
      • “HSC 1596.8595(a)(1)(3)Posting licensing report by child care facility or home; duration of posting; civil penalty for failure to comply; reports to be provided to parents or guardian of each child receiving services. This requirement was not met as evidenced by: Based on observations, interviews and record reviews, Licensee did not comply with section cited above. Notice of Site Visit and copy of licensing reports from 4/28/23 were not posted in the facility during today's inspection which posed immediate health, safety or personal rights risk to persons in care.”

        HSC 1596.8595(a)(1)

    • HSC1596.8595(c)(1-4)Type A
      • “(c)(1) A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b.(2) Upon enrollment of a new child in a facility...(3)recipient to sign(4)keep verification of receipt on child's file...This requirement was not met as evidenced by: Based on observation, interview and record review, Licensee did not comply to section cited above. LPA observed that LIC9224 Acknowledgement of Receipt of Licensing Reports for Type A Deficiency issued on 4/28/2023 have not yet been completed and signed by parents as per AB633 requirements which posed immediate health, safety or personal rights risk to persons in care.”

        HSC1596.8595(c)(1-4)

  • Apr 28, 20231 citation
    • CCR 101229(a)(1)Type A
      • “101229 (a)(1)Care and Supervision. No child(ren) shall be left without the supervision, including visual observation, of a teacher at any time except as specified in sections 101216.2(e)(1) and 101230(c)(1). This requirement was not met as evidenced by: Based on observation, interviews and record reviews, a preschool child, C1, was left unattended and wandered into a classroom for about a minute on 3/31/23. This poses an immediate threat to health and safety of children in care.”

        CCR 101229(a)(1)

The state cited rules at 2 of this center's 5 inspections. Most Bay Area centers inspected 5 times had fewer: 64% of 457 had rules cited at 1 or none.

How all 457 Bay Area centers inspected 5 times compare

Of the 457 Bay Area centers the state inspected 5 times, how many of those inspections cited a rule:

  • None29%
  • 1 of 535%
  • 2 of 523%This center
  • 3 of 59%
  • 4 of 54%
  • All 5under 1%
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
September 24, 2026
On file
5 visits since April 2023 — 3 cited nothing · 2 complaint investigations
Most serious
Type A — HSC 1596.8595(a)(1)(3)Posting licensing report by child care facility or home; duration of posting; civil penalty for failure to comply; reports to be provided to parents or guardian of each child receiving services. This requirement was not met as evidenced by: Based on observations, interviews and record reviews, Licensee did not comply with section cited above. Notice of Site Visit and copy of licensing reports from 4/28/23 were not posted in the facility during today's inspection which posed immediate health, safety or personal rights risk to persons in care. · May 9, 2023

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Sep 2026 Licensing visit nothing cited
Jun 2025 Licensing visit nothing cited
Oct 2024 Complaint 1 of 2 allegations substantiated

Complaint · October 22, 2024

California decided each allegation separately.

Substantiated

  • Facility has insects and rodents

Unsubstantiated

  • Facility operating out of ratio

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101238(a)(1) · Type B

Building and Grounds: The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. The licensee shall take measures to keep the center free of flies, other insects, and rodents. This requirement was not met as evidenced by: the Facility has had issues with cockroaches and mice within the Facility. The Facility has contracted with a pest control service since October 2024 to mitigate the issue. This presents a potential risk to the health, safety, or personal rights of children in care.

State report, January 16, 2025

May 2023 Licensing visit nothing cited
May 2023 Licensing visit 2 findings

Licensing visit · May 9, 2023

HSC 1596.8595(a)(1) · Type A

HSC 1596.8595(a)(1)(3)Posting licensing report by child care facility or home; duration of posting; civil penalty for failure to comply; reports to be provided to parents or guardian of each child receiving services. This requirement was not met as evidenced by: Based on observations, interviews and record reviews, Licensee did not comply with section cited above. Notice of Site Visit and copy of licensing reports from 4/28/23 were not posted in the facility during today's inspection which posed immediate health, safety or personal rights risk to persons in care.

HSC1596.8595(c)(1-4) · Type A

(c)(1) A licensed child day care facility shall provide to the parents or guardians of each child receiving services in the facility copies of any licensing report that documents any Type A citation that represents an immediate risk to the health, safety, or personal rights of children in care as set forth in paragraph (1) of subdivision (a) of Section 1596.893b.(2) Upon enrollment of a new child in a facility...(3)recipient to sign(4)keep verification of receipt on child's file...This requirement was not met as evidenced by: Based on observation, interview and record review, Licensee did not comply to section cited above. LPA observed that LIC9224 Acknowledgement of Receipt of Licensing Reports for Type A Deficiency issued on 4/28/2023 have not yet been completed and signed by parents as per AB633 requirements which posed immediate health, safety or personal rights risk to persons in care.

State report

Apr 2023 Licensing visit 1 finding

Licensing visit · April 28, 2023

CCR 101229(a)(1) · Type A

101229 (a)(1)Care and Supervision. No child(ren) shall be left without the supervision, including visual observation, of a teacher at any time except as specified in sections 101216.2(e)(1) and 101230(c)(1). This requirement was not met as evidenced by: Based on observation, interviews and record reviews, a preschool child, C1, was left unattended and wandered into a classroom for about a minute on 3/31/23. This poses an immediate threat to health and safety of children in care.

State report

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(408) 225-3276
Address
6120 Liska Lane, San Jose, 95119
License
434400313

We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=1, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.

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