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Alameda · Licensed center

Bright Horizons at Garner

At a glance

  • Large center, licensed for 174 children.
  • Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 3 of its 9 licensing inspections since May 2022.

See each inspection

Licensing inspections

  • Dec 11, 2025Nothing cited
  • Jan 29, 2025Nothing cited
  • Mar 13, 2024Nothing cited
  • Nov 17, 2023Nothing cited
  • Jul 12, 20231 citation
    • CCR 101700.3(b)(1)Type B
      • “California Lead Action Level at Child Care Centers; A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement has not been met as evidence by: LPA reviewed the lead analyses and observed an exceedance in one of the faucets, which is a potential health and safety risk to children in care.”

        CCR 101700.3(b)(1)

  • Apr 7, 20231 citation
    • CCR 101223(a)(1)Type B
      • “Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interview, the teacher violated the children's personal rights which poses a potential safety risk to children in care.”

        CCR 101223(a)(1)

  • Feb 13, 20231 citation
    • CCR 101223(a)(1)Type B
      • “Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interview, the teachers violated the children's personal rights which poses a potential safety risk to children in care.”

        CCR 101223(a)(1)

  • Feb 9, 2023Nothing cited
  • May 19, 2022Nothing cited

The state cited rules at 3 of this center's 9 inspections. Bay Area centers inspected 9 times split three ways: 46% had fewer, 23% the same, and 31% more (48 centers).

How all 48 Bay Area centers inspected 9 times compare

Of the 48 Bay Area centers the state inspected 9 times, how many of those inspections cited a rule:

  • None2%
  • 1 of 923%
  • 2 of 921%
  • 3 of 923%This center
  • 4 of 913%
  • 5 of 915%
  • 6 of 92%
  • 7 of 92%
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
December 11, 2025
On file
9 visits since May 2022 — 6 cited nothing · 6 complaint investigations
Most serious
Type A — Responsibility for Providing Care and Supervision- No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement has not been met as evidence by: Based on interviews, and documnents submitted by the center a child was left alone in the classroom which is an immediate risks to children in care. · November 15, 2023

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Dec 2025 Licensing visit nothing cited
Jan 2025 Licensing visit nothing cited
May 2024 Complaint Unsubstantiated

Complaint · May 20, 2024

ALLEGATION(S): Staff did not ensure they were not out of ratio INVESTIGATION FINDINGS: On 08/05/24, at 2:15 PM, Licensing Program Analyst (LPA) J.M. arrived unannounced to deliver the findings to the above allegations and met with C.P. Present in care were 74 preschoolers and 19 additional staff members. During the investigation LPA C.F. conducted interviews with parents, staff, and children, observed the classrooms, reviewed center documentation regarding the allegation and did a walkthrough of the center. Interviews and record review indicated conflicting information. Therefore, the allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Exit interview conducted with Director C.P. Appeal Rights, Report, Notice of Site visit provided. Unsubstantiated Estimated Days of Completion:

State report

Mar 2024 Licensing visit nothing cited
Nov 2023 Licensing visit nothing cited
Nov 2023 Complaint Substantiated

Complaint · November 13, 2023

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision- No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement has not been met as evidence by: Based on interviews, and documnents submitted by the center a child was left alone in the classroom which is an immediate risks to children in care.

State report

Sep 2023 Complaint Substantiated

Complaint · September 14, 2023

CCR 101223(a)(2) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by: Based on LPA observations and interviews staff placed a 3 inch wide circular log ontop of a child's back during naptime to help assist with her sleeping issues. This poses a potential risk to health and safety of children in care.

State report

Jul 2023 Licensing visit 1 finding

Licensing visit · July 12, 2023

CCR 101700.3(b)(1) · Type B

California Lead Action Level at Child Care Centers; A result with values of 5.5 ppb or greater shall be deemed an Action Level Exceedance. This requirement has not been met as evidence by: LPA reviewed the lead analyses and observed an exceedance in one of the faucets, which is a potential health and safety risk to children in care.

State report

Jun 2023 Complaint Substantiated

Complaint · June 5, 2023

CCR 101212(d) · Type B

Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. Based on interviews an incident was not reported to licensing which is a safety risk to children in care.

State report

May 2023 Complaint 1 of 2 allegations substantiated

Complaint · May 31, 2023

California decided each allegation separately.

Substantiated

  • Staff are co-mingling day care children.

Unsubstantiated

  • Staff does not have adequate staffing to care and supervise day care children.

Substantiated: the state found it more likely than not that it happened. Unsubstantiated: the state could not tell whether it happened.

CCR 101161(a) · Type B

Limitations on Capacity and Ambulatory Status . 101161(a) Limitations on Capacity and Ambulatory Status. The licensee shall not exceed the conditions, limitations and capacity specified in the license. This requirement has not been met as evidence by. Based on observations the center had preschool children and school age on the yard which is a potential risk to children in care.

State report, July 12, 2023

Apr 2023 Licensing visit 1 finding

Licensing visit · April 7, 2023

CCR 101223(a)(1) · Type B

Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interview, the teacher violated the children's personal rights which poses a potential safety risk to children in care.

State report

Feb 2023 Licensing visit 1 finding

Licensing visit · February 13, 2023

CCR 101223(a)(1) · Type B

Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: Based on interview, the teachers violated the children's personal rights which poses a potential safety risk to children in care.

State report

Feb 2023 Licensing visit nothing cited
May 2022 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(510) 769-5437
Address
2275 No. Loop Road, Alameda, 94502
License
013415928

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 10 complaint-related visit(s) to this facility, while 5 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=4, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=1, Type B citations=3. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.

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