Bert & Ernie's Preschool-Infant Care Center

ALLEGATION(S): Staff engaged in a verbal altercation in the presence of day care children. INVESTIGATION FINDINGS: On 11/29/2023 at 12:15pm, Licensing Program Analyst (LPA) L.C. conducted an unannounced follow-up complaint inspection to the facility and met with Director A.O. It has been alleged that staff engaged in a verbal altercation in the presence of daycare children, specifically, on the morning of 10/17/2023 the facility aministrator yelled at a parent who was holding her child in front of classrooms where doors and windows were open while children were present. Director O. stated that although she was not present on the morning of 10/17/2023 staff reported that Parent #1 became upset when she was asked not to bring her dog back to the facility after a child picked up dog feces with his bare hands. Director O. denied staff reporting a verbal altercation engaging in the presence of children. Report continued: See LIC9099-C Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff are not properly sanitizing INVESTIGATION FINDINGS: On 6/28/2023 at 9:00am, Licensing Program Analysts (LPAs) L.C. and J.G. conducted an unannounced follow-up complaint inspection to the facility and met with Curriculum and Philosophy Advisor (CPA) K.H. It has been alleged that staff are not properly sanitizing, specifically, that children are continuously getting sick due to the lack of cleaning causing the spread of germs. On 3/29/2023 Director A.O. denied the allegation and stated that staff continuously clean and sanitize toys, bathrooms, and tables, throughout the day. Interviews conducted on 3/29/2023 with Licensee T.B. and Staff 1-5 were conducted between 1:25pm-3:00pm denied the allegation and stated that the facility is cleaned and sanitized several times throughout the day. Licensee stated that each staff is assigned and responsible for cleaning and sanitizing their classrooms and deep cleanings are done after hours when children and staff are not present. Staff 1-5 stated they continuously clean and sanitize their classrooms, cribs, and wash pacifiers, teethers, and toys immediately after children have put them in their mouths. Unsubstantiated Estimated Days of Completion: