Concord · Licensed family home
Bennett, Suzanne
At a glance
- Full-size family home, licensed for up to 14 children.
What the state has found
The state cited rules at 2 of its 3 licensing inspections since June 2023.
See each inspection
Licensing inspections
Aug 4, 20261 citation
CCR 101170(e)(1)Type B
“101170 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY: THE LICENSEE'S OWN ADMISSION THAT SHE FORGOT TO HAVE HER ASSISTANT FINGERPRINT CLEARED.”
CCR 101170(e)(1)
- Nov 12, 2025Nothing cited
Jun 14, 20232 citations
CCR 102417(g)(9)(A)1Type B
“(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. 1. The licensee shall document the drills, including the date and time of each drill. This documentation shall kept at the family child care home. This requirement is not met as evidenced by: Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. today the emergency disaster plan is not posted”
CCR 102417(g)(9)(A)1
HSC 1597.622(c)Type B
“(c) The family day care home shall maintain documentation of the required immunizations or exemptions from immunization, as set forth in this section, in the person's personnel record that is maintained by the family day care home. This requirement is not met as evidenced by: Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. TODAY LICENSEE IS UNABLE TO LOCATE HER IMMUNIZATION RECORDS”
HSC 1597.622(c)
The state cited rules at 2 of this home's 3 inspections. Most Bay Area family homes inspected 3 times had fewer: 86% of 798 had rules cited at 1 or none.
How all 798 Bay Area family homes inspected 3 times compare
Of the 798 Bay Area family homes the state inspected 3 times, how many of those inspections cited a rule:
- None57%
- 1 of 329%
- 2 of 311%This home
- All 33%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- October 6, 2026
- On file
- 3 visits since June 2023 — 1 cited nothing · 3 complaint investigations
- Most serious
- Type B —
102423 Personal Rights: (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This regulation has not been met as evidenced by:Based on LPA observations and by the licensee's own admission, the play yard (pen) and high-chair have been used to keep children in, other than for the purpose of sleeping or eating.
· October 6, 2026
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Aug 2026 Complaint Substantiated
Complaint · August 5, 2026
CCR 102423(a)(2) · Type B
102423 Personal Rights: (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. This regulation has not been met as evidenced by:Based on LPA observations and by the licensee's own admission, the play yard (pen) and high-chair have been used to keep children in, other than for the purpose of sleeping or eating.
Aug 2026 Licensing visit 1 finding
Licensing visit · August 4, 2026
CCR 101170(e)(1) · Type B
101170 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department THIS REQUIREMENT WAS NOT MET AS EVIDENCED BY: THE LICENSEE'S OWN ADMISSION THAT SHE FORGOT TO HAVE HER ASSISTANT FINGERPRINT CLEARED.
Jul 2026 Complaint Unsubstantiated
Complaint · July 27, 2026
Jun 2023 Licensing visit 2 findings
Licensing visit · June 14, 2023
CCR 102417(g)(9)(A)1 · Type B
(g) The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not limited to: (9) Each family child care home shall have a written disaster plan of action prepared on a form approved by the Department. All children, age and ability permitting, and the provider, the assistant provider, and other members of the household, shall be instructed in their duties under the disaster plan. As their age and ability permit, newly enrolled children shall be informed promptly of their duties as required in the plan. (A) Each family child care home shall conduct fire drills and disaster drills at least once every six months. 1. The licensee shall document the drills, including the date and time of each drill. This documentation shall kept at the family child care home. This requirement is not met as evidenced by: Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. today the emergency disaster plan is not posted
HSC 1597.622(c) · Type B
(c) The family day care home shall maintain documentation of the required immunizations or exemptions from immunization, as set forth in this section, in the person's personnel record that is maintained by the family day care home. This requirement is not met as evidenced by: Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in [count] out of [total count] [(objects) (persons)] [identifiers] which poses/posed a potential health, safety or personal rights risk to persons in care. TODAY LICENSEE IS UNABLE TO LOCATE HER IMMUNIZATION RECORDS
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (925) 338-2709
- Area
- Concord, 94520
- License
- 073407921
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked November 2026.
State record
The state’s licensing transparency data reports 3 complaint-related visit(s) to this facility, while 2 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=1. The state publishes no further detail for the difference.
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, License ccld.dss.ca.gov
Full-size means licensed for 14 children, the most any Bay Area family home holds; 442 of Bay Area’s 466 licensed family homes are. Small is 10 to 13.