Action Day Nursery on Moorpark

ALLEGATION(S): Staff do not provide adequate supervision resulting in child being bitten multiple times. INVESTIGATION FINDINGS: On August 20, 2026, Licensing Program Analysts (LPAs) M.M. and D.L. made an unannounced follow up Complaint Inspection and to deliver investigation findings. LPAs met with Site Director, G.R., and informed her the reason of today's visit. LPAs toured the facility. During the course of this investigation, LPAs conducted observations, staff and parents were interviewed, records were reviewed, and relevant documents were obtained. Based on interviews with staff and parents, no one reported observing children without staff supervision. Staff were described as being positioned throughout various areas of the classroom and playground to ensure consistent oversight. Parents stated that when their children were injured, they received a phone call from the office notifying them of the incident, along with an ouch report provided at pick-up. Continuation on next page: Unsubstantiated Estimated Days of Completion:

ALLEGATION(S): Staff member handled day care child in a rough manner while in care. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) K.H. conducted an unannounced complaint visit to deliver investigation findings regarding the above allegation. LPA met with director, S.B. and explained the purpose of the visit. It was alleged that one staff member pushed a child (C1) while in care. During the course of the investigation, LPA conducted facility inspections on 01/28/2026 and 02/12/2026; interviewed staff members, the director, parents, and children; and reviewed records, including San Jose Police Department (SJPD) report, Daily Staff Records, teachers’ timecards, the children’s roster, child attendance records and video records. Based on interviews and evidence gathered, it is concluded that, while the allegation listed above may have occurred or may be valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are therefore UNSUBSTANTIATED. Unsubstantiated Estimated Days of Completion:

CCR 101216.3(a) · Type A

Teacher-Child Ratio - (a)There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by: LPA observed a teacher (S3) alone in the Room 9 supervising 13 children. This posed an immediate risk to the health, safety, and personal rights of children in care.

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on LPA's observation and record review, a teacher's aide (S1) alone in Room 10 supervising 10 children. This posed an immediate risk to the health, safety, and personal rights to persons in care.

CCR 101223(a)(2) · Type B

PERSONAL RIGHTS - (a)The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: A child (C1) was injured on 05/16/25 and staff did not properly assess C1's injuries. This posed a potential risk to the health, safety and personal rights to children in care.

CCR 101216.3(a) · Type A

(a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement is not met as evidenced by: Based on observation and record review, a teacher's aide (Staff 3) was alone supervising 7 children in Room 13. The facility did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care.

CCR 101226(e)(3)(B) · Type B

(e) In centers where the licensee chooses to handle medications: (3) Prescription medications may be administered if all of the following conditions are met: (B) For each prescription medication, the licensee shall obtain, in writing, approval and instructions from the child's authorized representative for the administration of the medication to the child. This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in 3 of 4 children with medications which poses a potential health, safety or personal rights risk to persons in care.

ALLEGATION(S): Facility staff did not prevent children from engaging in inappropriate behaviors towards other children Facility staff did not properly report incidents INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs), M.M. and A.M., met with Site Director, B.S., and Assistant Director, C.A., for an unannounced follow up complaint investigation. LPAs interviewed staff and children. During the course of the investigation, LPAs conducted observations, interviewed staff, parents and children, reviewed records, and obtained copies of documents. Based on interviews and evidence gathered, a child (C1) was observed hurting other children on 05/16/25, however none of the staff witnessed how C1 sustained injuries. Staff (S2) indicated that they only observed the injuries on C1 when the parent pointed it out. S2 acknowledged that there were injuries, however staff only reporting that C1 hurt other children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or not occur, therefore the allegation is UNSUBSTANTIATED. A Notice of Site Visit was issued and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion: Licensing Program Analysts (LPAs), M.M. and A.M., met with Site Director, B.S., and Assistant Director, C.A., for an unannounced follow up complaint investigation. LPAs interviewed staff and children. During the course of the investigation, LPAs interviewed staff, parents and children, reviewed records, and obtained photos and copies of documents. Based on interviews and available evidence, on 05/16/25, a staff (S1) witnessed a child (C1) throwing a toy and almost breaking the toy and hitting other kids. S1 took the toy away which resulted in C1 hitting a child and scratching two kids. S1 did not observe scratches or marks on C1 after the incident. Another staff (S2) brought the child to the office and notified C1's parent regarding the incident and asked to pick up C1. S2 did not notice any marks on C1. When C1’s parent arrived at the center about an hour later, the parent noticed scratch on C1’s nose, behind ear, on the cheek and wrist. S2 indicated that they only noticed the scratch on the child's nose and back area of neck after it was brought out by the parent. Continuation on next page: Unsubstantiated Estimated Days of Completion:

CCR 101229(a)(1) · Type A

Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: In October 2024, a child (C1) was left unsupervised outside of Room 8. This posed an immediate risk to the health, safety, and personal rights to persons in care.

CCR 101212(d)(1)(C) · Type B

Reporting Requirements - Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child. This requirement was not met as evidenced by: An incident that happened in October 2024 involving a child who was left unsupervised outside Room 8 was not reported to Licensing. This posed a potential risk to the health, safety, and personal rights to children in care.

ALLEGATION(S): Staff does not ensure adequate supervision resulting in day care child being injured by another child. INVESTIGATION FINDINGS: Licensing Program Analysts (LPAs) M.M. and S.Y. made a follow-up complaint inspection and to deliver findings. LPAs met with Site Director, B.S., and Preschool Administrator, C.A. Based on observation, interviews, and evidence gathered during the investigation process, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED. Exit interview conducted and report was reviewed with Preschool Administrator, C.A. A Notice of Site Visit was issued and must remain posted for 30 days. Unsubstantiated Estimated Days of Completion:

CCR 101239(a)(1) · Type B

Fixtures, Furniture, Equipment and Supplies - A comfortable temperature for children shall be maintained at all times.(1) The licensee shall maintain the temperature in rooms that children occupy between a minimum of 68 degrees F (20 degrees C) and a maximum of 85 degrees F (30 degrees C). This requirement was not met as evidenced by: LPA learned from interviews that the temperature in few of the preschool classrooms were below 68 degrees Fahrenheit during the power outage that occurred on 02/21/23 to 02/22/23.

ALLEGATION(S): Staff do not provide adequate supervision to children in care. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.M. made an unannounced follow-up complaint inspection and to deliver investigation findings. LPA met with Site Director, B.S., and explained the purpose of the visit. During the investigation process, interviews with staff, parents and children were conducted, records were reviewed, the facility was toured by LPA, and pertinent documents were obtained. Based on interviews, LPA's observations, and available evidence, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation that staff do not provide adequate supervision to children in care is UNSUBSTANTIATED. A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion:

CCR 101216.3(b)(1) · Type B

Teacher-Child Ratio - The licensee may use teacher aides in a teacher-child ratio of one teacher and one aide for every 15 children in attendance. (1) A ratio of one fully qualified teacher (as specified in Section 101216.1(c)) and one aide for every 18 children in attendance in a preschool program is allowed when the aide meets the qualifications specified in Section 101216.2(d). This requirement was not met as evidenced by: LPA learned from interviews that on 11/22/21 a fully qualified preschool teacher and a teacher's aide who completed more than 6 semester or equivalent quarter units in early childhood education were supervising 21 children in the playground. This poses a potential risk to the health, safety, and personal rights of children in care.

ALLEGATION(S): Day care child sustained injuries while in care. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) M.M. conducted an unannounced complaint inspection to deliver investigation findings. LPA met with Site DIrector, B.S. Based on the available evidence, including observations of the Facility, police report, record reviews, and interviews completed for the complaint investigation, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED. A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS. Unsubstantiated Estimated Days of Completion: