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San Rafael · Licensed center

Acqua Toddler House

At a glance

  • Small center, licensed for 16 children.
  • Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 2 of its 5 licensing inspections since February 2023.

See each inspection

Licensing inspections

  • May 11, 20262 citations
    • CCR 101216(g)(2)Type B
      • “(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in staff members did not have LIC 503 and immunization records which poses/posed a potential health, safety or personal rights risk to persons in care.”

        CCR 101216(g)(2)

    • HSC 1596.8662(b)(1)Type B
      • “(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above in 4 out of 5 staff members did not have a current Mandated Reporter Certification, which poses/posed a potential health, safety or personal rights risk to persons in care.”

        HSC 1596.8662(b)(1)

  • Apr 5, 2024Nothing cited
  • Mar 21, 20244 citations
    • CCR 101174(d)Type B
      • “(d) Disaster drills shall be conducted at least every six months. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.”

        CCR 101174(d)

    • CCR 101174(d)(2)Type B
      • “(d) Disaster drills shall be conducted at least every six months. (2) The drills shall be documented. This documentation shall be kept in the child care center for at least one year. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.”

        CCR 101174(d)(2)

    • CCR 101216(f)Type B
      • “(f) At least one staff member who is trained in pediatric cardiopulmonary resuscitation and pediatric first aid pursuant to Health and Safety Code Section 1596.866 shall be present when children are at the child care center or offsite for center activities. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.”

        CCR 101216(f)

    • CCR 101429(a)(2)(C)(3)Type B
      • “(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (3) Time of each 15-minute check This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.”

        CCR 101429(a)(2)(C)(3)

  • Feb 16, 2023Nothing cited
  • Feb 2, 2023Nothing cited

The state cited rules at 2 of this center's 5 inspections. Most Bay Area centers inspected 5 times had fewer: 64% of 457 had rules cited at 1 or none.

How all 457 Bay Area centers inspected 5 times compare

Of the 457 Bay Area centers the state inspected 5 times, how many of those inspections cited a rule:

  • None29%
  • 1 of 535%
  • 2 of 523%This center
  • 3 of 59%
  • 4 of 54%
  • All 5under 1%
Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
May 11, 2026
On file
5 visits since February 2023 — 3 cited nothing · 2 complaint investigations
Most serious
Type B — (2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in staff members did not have LIC 503 and immunization records which poses/posed a potential health, safety or personal rights risk to persons in care. · May 11, 2026

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

May 2026 Licensing visit 2 findings

Licensing visit · May 11, 2026

CCR 101216(g)(2) · Type B

(2) Each person specified in (g) above shall have a health-screening report signed by the person performing the screening. This report shall indicate the following: This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in staff members did not have LIC 503 and immunization records which poses/posed a potential health, safety or personal rights risk to persons in care.

HSC 1596.8662(b)(1) · Type B

(1) On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child day care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training provided pursuant to paragraphs (2) and (3) of subdivision (a), and shall complete renewal mandated reporter training every two years following the date on which he or she completed the initial mandated reporter training. This requirement is not met as evidenced by: Based on record review the licensee did not comply with the section cited above in 4 out of 5 staff members did not have a current Mandated Reporter Certification, which poses/posed a potential health, safety or personal rights risk to persons in care.

State report

May 2024 Complaint Unsubstantiated

Complaint · May 15, 2024

ALLEGATION(S): Staff do not ensure that an infant's diapering needs are met INVESTIGATION FINDINGS: On 6/17/2024, Licensing Program Analysts (LPAs) Leong and G. conducted an unannounced complaint visit to the Child Care Center (CCC) listed above. The purpose of the visit was to deliver the findings and to close out the complaint. LPAs met the Director, N.M., and explained the purpose of the visit. Twelve children (six infants and six toddlers) and six staff members were present in the CCC. The six staff members present at the CCC received criminal record clearance from the department. The center is operating within its capacity and in accordance with the required ratio of staff to children. During the LPA investigation, all relevant information was collected and analyzed, and all parties involved were contacted and interviewed. Based on the information obtained from the LPA investigation, the allegation listed above was unsubstantiated, meaning they may have happened or are valid. There is no preponderance of evidence to prove the violations did or did not occur. A copy of this report was given to N.M. A Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the Director, N.M. Unsubstantiated Estimated Days of Completion:

State report

Apr 2024 Licensing visit nothing cited
Mar 2024 Licensing visit 4 findings

Licensing visit · March 21, 2024

CCR 101174(d) · Type B

(d) Disaster drills shall be conducted at least every six months. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.

CCR 101174(d)(2) · Type B

(d) Disaster drills shall be conducted at least every six months. (2) The drills shall be documented. This documentation shall be kept in the child care center for at least one year. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.

CCR 101216(f) · Type B

(f) At least one staff member who is trained in pediatric cardiopulmonary resuscitation and pediatric first aid pursuant to Health and Safety Code Section 1596.866 shall be present when children are at the child care center or offsite for center activities. This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.

CCR 101429(a)(2)(C)(3) · Type B

(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (3) Time of each 15-minute check This requirement is not met as evidenced by: Based on interview and record review, the licensee did not comply with the section cited above, which poses/posed a potential health, safety or personal rights risk to children in care.

State report

Feb 2023 Licensing visit nothing cited
Feb 2023 Licensing visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(415) 755-7075
Address
96 Pilgrim Way, San Rafael, 94903
License
214005623

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked November 2026.

State record

The state’s licensing transparency data reports 2 complaint-related visit(s) to this facility, while 1 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=0, inconclusive=0, unsubstantiated=1, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.

From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.

Details

Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.

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