4CS Willow Creek State Preschool

ALLEGATION(S): Child sustained injuries due to staff neglect or physical abuse. Staff did not meet the diapering needs of a daycare child. Staff did not meet health related services for a daycare child. INVESTIGATION FINDINGS: A subsequent complaint investigation visit was conducted today by Licensing Program Analyst (LPA), S.P., who met with Site Supervisor, O.P. (SS), for the purpose of delivering a complaint investigation finding for the above allegations. LPA previously conducted an inspection on 05/08/2026 to initiate the investigation and met with Site Supervisor to discuss the allegations, conduct interview(s), make observations, and request documents. It was alleged that a child sustained injuries due to staff neglect or physical abuse and that staff did not meet health related services for a daycare child. Specifically, that Child 1 (C1) sustained multiple injuries while in care and staff do not provide any medical treatment. It’s also alleged that staff did not meet the diapering needs of a daycare child specifically that C1 has been left in the same diaper for hours on multiple occasions. During the course of the investigation, LPA conducted interviews with Site Supervisor (SS), Program Director, J.C. (PD), two staff (S1 – S2) & three parents (P1 – P3) and attempted six additional parent interviews from 05/08/2026 to 07/16/2026. Continued on LIC9099-C. Unsubstantiated Estimated Days of Completion:

CCR 101229(a)(1) · Type B

101229 (a)(1) The licensee shall provide care and supervision as necessary to meet the children’s needs. No child(ren) shall be left without the supervision of a teacher at any time.... Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and evidences, staff did not observe when one child (C1) fell from a play structure resulting in an injury. This poses a potential health, safety and/or personal rights risk to the children in care.