Pflugerville · Licensed center
The Learning Experience
- Large developmental center, licensed for 200 children.
What these mean, and where they come from
Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.
How they teach
Developmental and STEAM
“Our proprietary, whole-child approach to intellectual, social, and cognitive development.”In their words, July 2026.thelearningexperience.com
“Hands-on learning in science, technology, engineering and mathematics.”In their words, July 2026.thelearningexperience.com
One of 41 Austin-area providers that describe a developmental approach, out of 226 that describe any approach at all.
Shortlist doesn’t have these yet: cost, ratios and staff, a typical day, sick and biting policies.
What the state has found
This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.
From Texas HHSC’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — Texas HHSC
- Last visit
- August 4, 2026
- On file
- 10 visits since February 2023 — all of them cited findings · 13 complaint investigations
- Most serious
- High —
This standard was found deficient as part of a DFPS investigation when caregiver was not following conditions of a background check.
· August 4, 2026
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Aug 2026 Complaint
Complaint · August 4, 2026
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions · High
This standard was found deficient as part of a DFPS investigation when caregiver was not following conditions of a background check.
Jul 2026 Complaint 3 findings
Complaint · July 22, 2026
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk · Medium
Information obtained throughout the investigation shows the operation did not provide the parent with a copy of the incident report within the required time frame.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
Information obtained throughout the investigation shows that a child was left unsupervised in the hallway while still signed in to care. The assigned caregiver left the area without verifying the child?s whereabouts, resulting in a lapse in supervision.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk · High
Information obtained throughout the investigation shows the operation did notify parents, but not immediately as required by minimum standards.
May 2026 Licensing visit 1 finding
Licensing visit · May 27, 2026
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium
8 out of 16 children's infant feeding sheets had not been updated within the last 30 days.
Feb 2026 Complaint 3 findings
Complaint · February 12, 2026
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers · Medium High
Information obtained throughout the investigation shows that the caregiver did not share relevant information with the incoming caregiver, including parent instructions and details about the child. As a result, continuity of care was not maintained.
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for · High
Information obtained throughout the investigation shows that the caregiver did not ensure she knew which children she was responsible for. As a result, a child was left behind in the classroom.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
Information obtained throughout the investigation shows that a caregiver left a child alone in a classroom. The assigned caregiver left the area without verifying the child?s whereabouts, resulting in a lapse in supervision.
Jan 2026 Licensing visit 1 finding
Licensing visit · January 30, 2026
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
A caregiver was out of ratio, when she was observed caring for 7 children instead of 5.
Jan 2026 Complaint 2 findings
Complaint · January 8, 2026
746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep · Medium
Information obtained throughout the investigation shows the caregivers reported they used physical force to make a child nap or rest during naptime.
746.305(a)(6) - Report Situation Placing Children at Risk · High
Information obtained throughout the investigation shows the operation did not report an occurrence that placed a child at risk for injury or harm as required.
Oct 2025 Licensing visit 2 findings
Licensing visit · October 14, 2025
746.1609 - Maximum Group Size 13 or More Children · Medium High
Upon arrival, observed two caregivers in one classroom with 16 children; SAG - 17 months. This was corrected when the second caregiver in one of the groups arrived to work.
746.2417(8) - Activities for Infants - Provide Large Muscle Development · Medium High
Observed the Sit-Up Support Ring being used by an 5 month old infant as a tummy time support pillow. This was corrected when the caregiver removed the Sit-Up support ring from the infant's chest.
Jun 2025 Licensing visit 2 findings
Licensing visit · June 12, 2025
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional · Medium
During the follow up inspection, it was found that the teachers were signing and dating the infant feeding instructions.
746.3417(1) - Children Handwashing Before Eating · Medium High
The toddlers' hands were not washed before eating their breakfast/snack. Prior to mealtime, they were observed playing with toys in the classroom.
Jun 2025 Licensing visit 6 findings
Licensing visit · June 5, 2025
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
An active background check was unavailable to review for one caregiver who was present and supervising children. This was corrected when the caregiver left the operation.
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High
One caregiver did not know how many children she was supervising. This was corrected when the caregiver counted the children and corrected her initial answer.
746.2205(a)(4) - Written Activity Plan - No Long Waiting Periods · Medium
Observed children in one classroom sitting at the table without an activity. This was corrected when the caregiver let the children play in centers.
746.2419(8) - Requirements for Feeding Infants - Other Use of Handwashing Sink · Medium High
In the toddler room, observed feeding bibs in the handwashing sink. This was correceted when the bibs were removed from the sink.
746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups · Medium
Observed three toddlers walking around the classroom with their training cups. This was corrected when the director sat each child down in a chair.
746.3407(6) - Empty Water Play Tables, Sanitize Water Play Toys, Wash Hands Before Using · Medium High
There was standing water and debirs inside of the sensory table located on the playground. This was corrected when the director dump the water out of the sensory table.
Mar 2025 Complaint
Complaint · March 18, 2025
746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs · Medium High
The operation failed to provide care consistent with the child?s needs when a child was served food that he was not supposed to consume on two separate dates while in care at the operation.
Mar 2025 Licensing visit 1 finding
Licensing visit · March 18, 2025
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High
One caregiver did not know how many children she was responsible for during inspection.
Mar 2025 Complaint 12 findings
Complaint · March 17, 2025
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control · High
Good judgement-When a child was exhibiting behavior issues in the class, administration did not provide the caregivers additional resources or support to help the child and protect the safety of the other children in the classroom.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
One child was unsupervised while present at the operation when the child was able to leave their classroom without the assigned caregiver being aware of their whereabouts in the operation.
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
The operation was found during an investigation to be out of ratio in one classroom when they had one caregiver with 18-20 children in a classroom that is only supposed to have 15 children with one caregiver.
746.2205(a)(4) - Written Activity Plan - No Long Waiting Periods · Medium
Multiple children were found during the investigation to have long waiting periods between activities and/or prolonged periods during which children stand or sit specifically at the front desk and/or in the director?s office.
746.2207(c)(1) - Screen Time Activities - Related to Planned Activities · Medium
It was found during an investigation that children are using tablets which is not part of the activity plan.
746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily · Medium
One child was found to be using a personal cellular phone and/or tablet throughout the day that exceeds one hour per day.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling · High
One staff raised their voice while disciplining the child humiliating the child in the classroom in front of the other children and staff, blaming the child for being hit by another child while present at the operation. Specifically, using a harsh tone while telling the child it was their fault they were hit for following the other child.
746.2901 - Supervised Naptime Daily · Medium High
A child was not provided nap or rest time even though the child was in care more than 5 hours.
746.305(a)(6) - Report Situation Placing Children at Risk · High
It was found during an investigation that there was one incident where a child was unsupervised at the operation that was not reported to CCR.
746.3301(b) - Nutrition and Food Service - Follow Meal Patterns · Medium High
The operation was found during an investigation to be serving candy, soda, and cupcakes to a child in care regularly which does meet the meals and snacks must follow the meal patterns established by the U.S. Department of Agriculture (USDA) Child and Adult Care Food Program (CACFP) that is administered by the Texas Department of Agriculture.
746.501(a)(8) - Written Operational Policies - Suspension and Expulsion · Medium High
The operation does not have a written operational policy that addresses suspension and expulsion.
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk · Medium
There was no incident report written for an incident where a child was unsupervised at the operation or for behavioral issues with a child that occurred at the operation.
Mar 2025 Complaint
Complaint · March 14, 2025
746.707 - Incident/Illness Report Form Shared with Parent · Medium
The operation did not share a copy of an incident report with a parent or obtain a parent's signature on it within 48 hours of when the incident occurred.
Aug 2024 Complaint 2 findings
Complaint · August 12, 2024
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions · High
During an investigation it was discovered the operation was not following the conditions placed on a background check.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
During an investigation it was found that children are not being properly supervised when using the Make-Believe Room.
Jun 2024 Complaint
Complaint · June 24, 2024
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization · Medium High
The operation failed to properly notify CCR of an injury to a child that required medical treatment.
Mar 2024 Licensing visit 1 finding
Licensing visit · March 7, 2024
746.201(9) - Complying with Laws and Rules · Medium High
The operation provided CCR with a falsified training certificate from Shade Tree Learning.
Feb 2024 Licensing visit 5 findings
Licensing visit · February 1, 2024
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High
Two caregivers in two classrooms did not know how many children they were responsible for. This was corrected at inspection when the caregivers were made aware of the correct number of children present in each classroom.
746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets · Medium High
Two infant cribs did not have snug fitting sheets on the mattress. This was corrected at inspection when the caregivers changed the sheets.
746.3401(a) - Annual Sanitation Inspection · Medium High
The operation did not have a sanitation inspection completed in the last 12 months.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months · High
The operation did not have a fire inspection completed within the last 12 months.
746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High
The operation was not conducting monthly fire extinguisher inspections. This was corrected at inspection when the director conducted the monthly check of the fire extinguishers.
Oct 2023 Complaint
Complaint · October 3, 2023
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A child was left on the playground for an unknown amount of time.
Aug 2023 Complaint
Complaint · August 11, 2023
746.2424 - Infants sleep in Designated Crib, Cot, Bed, or Mat · High
Based on the information obtained, it was determined that an infant was observed sleeping on the floor on top of a boppy pillow.
May 2023 Complaint
Complaint · May 5, 2023
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A child was left on the playground for approx. ten minutes.
Feb 2023 Licensing visit 1 finding
Licensing visit · February 28, 2023
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
Caregiver with a pending background check was observed supervising children in care. The caregiver was asked to leave the operation during the inspection.
Feb 2023 Licensing visit 4 findings
Licensing visit · February 10, 2023
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
A caregiver supervising children in care did not have a complete background check on file. This was corrected when the caregiver left the operation.
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium
Observed one caregiver supervising 10 children, ages 13 to 18 mos, during naptime. This was corrected when the second caregiver entered the classroom shortly after CCR.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium
Current infant feeding instructions were not available for review for ten of the 18 infant records reviewed
746.603(a)(6) - Children's Records - Vision and Hearing Screening · Low
Hearing and vision screening was not available for review for three of the students records reviewed.
Nov 2022 Complaint
Complaint · November 3, 2022
746.1203(4) - Responsibilities of Caregivers - Supervision of Children · High
Per the investigation, it was deteremined that a child was left unattended while in care.
A day here
- Schedule
- full-day (kindergarten) (the brand’s policy for all its schools)
Details
- Website
- thelearningexperience.com
- Address
- 701 Fm 685
- License
- 1700538, active
Do you run The Learning Experience? Shortlist has no ratios, policies or daily routine for it, because the state does not publish that. Adding it is free and takes about ten minutes.
Add what is missingSources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
How they teach
- Approach — Checked July 2026 thelearningexperience.com
How they teach
- Approach — Checked July 2026 thelearningexperience.com
State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
A day here
- Schedule — Checked July 2026 thelearningexperience.com
Details
- Phone, Address, License — Checked July 2026 childcare.hhs.texas.gov
- Website — Checked September 2026 thelearningexperience.com