Austin · Licensed center
Primrose School of Southwest Austin
At a glance
- Large center, licensed for 201 children.
- Primrose Schools franchise; the brand is owned by Roark Capital (private equity).
What the state has found
This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.
See each inspection
Licensing inspections
Nov 21, 20234 citations
746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service TrainingMedium High
“A staff member that requires 24 hours of preservice training has only 17 of the required hours and is in the classroom with children.”
746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
746.3805(b)(3) - Administering Medication - Not After Expiration dateMedium High
“Six of twenty two medications were expired. The Director threw them out and will follow up with the families to ensure the correct in date medicines are present when needed.”
746.3805(b)(3) - Administering Medication - Not After Expiration date
746.605(16) - Required Admission Information-Completed Food Allergy PlanMedium High
“A child with a food allergy that requires an epi-pen did not have a food allergy plan in their records.”
746.605(16) - Required Admission Information-Completed Food Allergy Plan
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysMedium
“There were no children in the two infant classrooms with up to date feeding forms.”
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Jan 18, 20231 citation
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedMedium High
“One caregiver took CPR training online that did not include in-person practice with a CPR manikin as required.”
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Mar 16, 20221 citation
746.401(1) - Posting Requirements - LicenseMedium
“The operaiton did not have all the required items posted.”
746.401(1) - Posting Requirements - License
Read every record and the state’s reports
State record — Texas HHSC
- Last visit
- November 21, 2023
- On file
- 3 visits since March 2022 — all of them cited findings · 1 complaint investigation
- Most serious
- No finding carrying a severity level in the last 24 months.
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Nov 2023 Licensing visit 4 findings
Licensing visit · November 21, 2023
746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training · Medium High
A staff member that requires 24 hours of preservice training has only 17 of the required hours and is in the classroom with children.
746.3805(b)(3) - Administering Medication - Not After Expiration date · Medium High
Six of twenty two medications were expired. The Director threw them out and will follow up with the families to ensure the correct in date medicines are present when needed.
746.605(16) - Required Admission Information-Completed Food Allergy Plan · Medium High
A child with a food allergy that requires an epi-pen did not have a food allergy plan in their records.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium
There were no children in the two infant classrooms with up to date feeding forms.
Jan 2023 Licensing visit 1 finding
Licensing visit · January 18, 2023
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based · Medium High
One caregiver took CPR training online that did not include in-person practice with a CPR manikin as required.
Nov 2022 Complaint
Complaint · November 4, 2022
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft. · Medium High
The loose fill surfacing under the climbing ladder a child fell off of did not meet the required depth of 9 inches.
Mar 2022 Licensing visit 1 finding
Licensing visit · March 16, 2022
746.401(1) - Posting Requirements - License · Medium
The operaiton did not have all the required items posted.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (512) 292-7792
- Address
- 4920 Davis Ln, Austin, 78749
- License
- 1230666
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Texas HHSC’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License — Checked July 2026 childcare.hhs.texas.gov
- Website, Who runs it — Checked October 2026 primroseschools.com
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.