Austin · Licensed center

Primrose School of Shady Hollow

What these mean, and where they come from

Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

State record — Texas HHSC

Last visit
September 21, 2023
On file
3 complaint investigations
Most serious
High — It was confirmed that a child was left unattended on the playground for a short amount of time. · September 21, 2023

Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.

Sep 2023 Complaint 2 findings

Complaint · September 21, 2023

746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers · Medium High

It was confirmed that a caregiver did not inform the other caregivers of a child being dropped off. This led to the child being left unattended on the playground.

746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for · High

It was confirmed that a child was left unattended on the playground for a short amount of time.

State licensing record

Apr 2023 Complaint

Complaint · April 18, 2023

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for · High

There was a child that was left in the classroom unattended for approximately 10 minutes.

State licensing record

May 2022 Complaint

Complaint · May 11, 2022

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.1203(4) - Responsibilities of Caregivers- Supervision of Children · High

It was found that caregivers left a child outside without supervision for approximately 2 minutes.

State licensing record

Details

5122822341

Website
primroseshadyhollow.com
Address
12341 Brodie Ln
License
1715961, active
Chain
Primrose Schools, a franchiseSource: primroseschools.com
Owner
This school is owned by its franchisee. The Primrose Schools brand is owned by Roark Capital, a private-equity firm.The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com

Do you run Primrose School of Shady Hollow? Shortlist has no ratios, policies or daily routine for it, because the state does not publish that. Adding it is free and takes about ten minutes.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details