Pflugerville · Licensed center

Primrose School of Pflugerville at Falcon Pointe

What these mean, and where they come from

Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

State record — Texas HHSC

Last visit
December 9, 2025
On file
3 complaint investigations
Most serious
High — A child was left unsupervised in the classroom while their class transitioned to the playground. · December 9, 2025

Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.

Dec 2025 Complaint

Complaint · December 9, 2025

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

A child was left unsupervised in the classroom while their class transitioned to the playground.

State licensing record

Oct 2023 Complaint

Complaint · October 24, 2023

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

It was determined that a child was left unattended in the classroom for an unknown period of time. This was corrected when the caregiver found the child in the classroom.

State licensing record

May 2022 Complaint

Complaint · May 20, 2022

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.1203(4) - Responsibilities of Caregivers- Supervision of Children · High

Based on the information obtained from the self-report, it was determined a child was left unattended in the classroom for an unknown time.

State licensing record

Details

5125737636

Website
primrosepflugerville.com
Address
17721 Colorado Sand Dr
License
1629051, active
Chain
Primrose Schools, a franchiseSource: primroseschools.com
Owner
This school is owned by its franchisee. The Primrose Schools brand is owned by Roark Capital, a private-equity firm.The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com

Do you run Primrose School of Pflugerville at Falcon Pointe? Shortlist has no ratios, policies or daily routine for it, because the state does not publish that. Adding it is free and takes about ten minutes.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details