Pflugerville · Licensed center

PISD Windermere Elementary Extended Day Program

What these mean, and where they come from

Medium means the middle half of Austin-area’s 928 licensed centers by state-licensed capacity: 62 to 153 children. Small is 12 to 61; large is 154 to 731.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.

From Texas HHSC’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Texas HHSC

Last visit
November 6, 2024
On file
3 visits since November 2021 — all of them cited findings · 3 complaint investigations
Most serious
High — The operation was not following conditions as agreed upon on a waiver/variance. · November 4, 2024

Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.

Nov 2024 Licensing visit 1 finding

Licensing visit · November 6, 2024

744.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages · Medium High

One caregiver was unsure of the children's ages in her group when asked or where to locate the information for their ages. This was corrected when I reviewed the children's binder and ages with the caregiver to locate their ages.

State licensing record

Nov 2024 Complaint 4 findings

Complaint · November 4, 2024

745.8311(b) - Waiver/Variance - Comply w/ each condition while in effect · High

The operation was not following conditions as agreed upon on a waiver/variance.

744.1011 - Director Present During Operating Hours · Medium High

The operation did not have documentation to show that either one of the two directors were present at the operation a minimum of 75% of the program?s operating hours each week or a minimum of 30 hours per week.

744.1107(b)(3) - Caregiver Qualification Age Exemption Attends High School - Enrolled in Approved Child-care Career Program · Medium

The operation has a caregiver who is under 18, and not enrolled in a childcare career program who is taking on caregiver tasks and is present where children are during the operating hours when children are in care.

744.801(4) - Required Records Maintained and Made Available - Employees' Attendance · Medium

One director did not have a timesheet reflecting time spent at the operation, and a second director did not have accurate timesheets reflecting actual time spent at the operation.

State licensing record

Aug 2024 Licensing visit 5 findings

Licensing visit · August 16, 2024

744.305(a)(7) - Report Change in Controlling Person · Medium High

A director was not listed as a controlling person for the operation.

744.3615 - Smoke-Detection System Tested · Medium High

The operation did not have documentation of the electronic smoke alarm system inspection completed annually.

744.3757(b)(2) - Electronic CO Detection Sys Connected to Alarm/Smoke Detection Sys-Test Documentation Available During Hours of Operation · Medium High

The operation did not have an inspection report for the electronic carbon monoxide detection system connected to an alarm/smoke detection system.

744.401(2) - Posting Requirements- Letter or form from the most recent licensing inspection or investigation. · Medium

The operation did not have the letter or form from the most recent Licensing inspection or investigation posted.

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High

A caregiver who was present with the children during inspection not have an eligible background check. The caregiver left during inspection.

State licensing record

Feb 2023 Complaint 2 findings

Complaint · February 19, 2023

744.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

Per the DFPS investigation, it was determined that the caregiver was not adequately supervising the children on the playground when a child inappropriately touched another child in care.

744.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games · Medium High

Based on the DFPS investigation, it was found that caregivers were using their cell phones while providing care to children.

State licensing record

Feb 2022 Complaint

Complaint · February 20, 2022

744.305(a)(6) - Report Situation Placing Children at Risk · High

The operation did not report the incident involving a child who was placed at risk. The site director was alerted reagarding the incident Jan 28th via email.

State licensing record

Nov 2021 Licensing visit 5 findings

Licensing visit · November 2, 2021

744.1203(5) - Responsibilities of Caregivers - Children in Control · Medium High

Observed 64 students in the cafeteria with two caregivers. The children were running around the cafeteria, opening the door for visitors, throwing food and chocolate milk cartons at each other, screaming/yelling and tusseling with each other, and jumping off the stage.

744.303(4) - Report Change in Director · Medium High

Director changes were not reported to Licensing.

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High

A staff member supervising a group of children has a pending background check on file.

744.1501(b) - Caregiver Responsible for Each Child · Medium High

The two caregivers present did not know how many children they were responsible for. This was corrected when the attendance sheet was completed during dinner.

744.1601 - Child/ Caregiver Ratio · Medium High

One caregiver was supervising 44 students in the cafeteria while the other teacher took a group of children to the restroom.

State licensing record

Details

5125944830

Address
429 Grand Avenue Pkwy
License
1497792, active

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Sources and dates

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All checked July 2026.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details