Pflugerville · Licensed center
PISD Windermere Elementary Extended Day Program
- Medium center, licensed for 108 children.
- Shortlist has found no website for it yet.
What these mean, and where they come from
Medium means the middle half of Austin-area’s 928 licensed centers by state-licensed capacity: 62 to 153 children. Small is 12 to 61; large is 154 to 731.
Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.
What the state has found
This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.
From Texas HHSC’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — Texas HHSC
- Last visit
- November 6, 2024
- On file
- 3 visits since November 2021 — all of them cited findings · 3 complaint investigations
- Most serious
- High —
The operation was not following conditions as agreed upon on a waiver/variance.
· November 4, 2024
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Nov 2024 Licensing visit 1 finding
Licensing visit · November 6, 2024
744.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages · Medium High
One caregiver was unsure of the children's ages in her group when asked or where to locate the information for their ages. This was corrected when I reviewed the children's binder and ages with the caregiver to locate their ages.
Nov 2024 Complaint 4 findings
Complaint · November 4, 2024
745.8311(b) - Waiver/Variance - Comply w/ each condition while in effect · High
The operation was not following conditions as agreed upon on a waiver/variance.
744.1011 - Director Present During Operating Hours · Medium High
The operation did not have documentation to show that either one of the two directors were present at the operation a minimum of 75% of the program?s operating hours each week or a minimum of 30 hours per week.
744.1107(b)(3) - Caregiver Qualification Age Exemption Attends High School - Enrolled in Approved Child-care Career Program · Medium
The operation has a caregiver who is under 18, and not enrolled in a childcare career program who is taking on caregiver tasks and is present where children are during the operating hours when children are in care.
744.801(4) - Required Records Maintained and Made Available - Employees' Attendance · Medium
One director did not have a timesheet reflecting time spent at the operation, and a second director did not have accurate timesheets reflecting actual time spent at the operation.
Aug 2024 Licensing visit 5 findings
Licensing visit · August 16, 2024
744.305(a)(7) - Report Change in Controlling Person · Medium High
A director was not listed as a controlling person for the operation.
744.3615 - Smoke-Detection System Tested · Medium High
The operation did not have documentation of the electronic smoke alarm system inspection completed annually.
744.3757(b)(2) - Electronic CO Detection Sys Connected to Alarm/Smoke Detection Sys-Test Documentation Available During Hours of Operation · Medium High
The operation did not have an inspection report for the electronic carbon monoxide detection system connected to an alarm/smoke detection system.
744.401(2) - Posting Requirements- Letter or form from the most recent licensing inspection or investigation. · Medium
The operation did not have the letter or form from the most recent Licensing inspection or investigation posted.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
A caregiver who was present with the children during inspection not have an eligible background check. The caregiver left during inspection.
Feb 2023 Complaint 2 findings
Complaint · February 19, 2023
744.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
Per the DFPS investigation, it was determined that the caregiver was not adequately supervising the children on the playground when a child inappropriately touched another child in care.
744.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games · Medium High
Based on the DFPS investigation, it was found that caregivers were using their cell phones while providing care to children.
Feb 2022 Complaint
Complaint · February 20, 2022
744.305(a)(6) - Report Situation Placing Children at Risk · High
The operation did not report the incident involving a child who was placed at risk. The site director was alerted reagarding the incident Jan 28th via email.
Nov 2021 Licensing visit 5 findings
Licensing visit · November 2, 2021
744.1203(5) - Responsibilities of Caregivers - Children in Control · Medium High
Observed 64 students in the cafeteria with two caregivers. The children were running around the cafeteria, opening the door for visitors, throwing food and chocolate milk cartons at each other, screaming/yelling and tusseling with each other, and jumping off the stage.
744.303(4) - Report Change in Director · Medium High
Director changes were not reported to Licensing.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
A staff member supervising a group of children has a pending background check on file.
744.1501(b) - Caregiver Responsible for Each Child · Medium High
The two caregivers present did not know how many children they were responsible for. This was corrected when the attendance sheet was completed during dinner.
744.1601 - Child/ Caregiver Ratio · Medium High
One caregiver was supervising 44 students in the cafeteria while the other teacher took a group of children to the restroom.
Details
- Address
- 429 Grand Avenue Pkwy
- License
- 1497792, active
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All checked July 2026.
State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Details
- Phone, Address, License childcare.hhs.texas.gov