Public records from Texas HHSC, shown in full.
A caregiver failed to promptly change a diaper after a parent made mention of the soiled diaper.
During the investigation, it was found that a caregiver used harsh language when speaking to children.
During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another.
During the investigation, it was found that the operation did not complete an incident report for an inappropriate discipline incident that placed a child at risk.
A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident.
It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR.
During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.
A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.
The operation didn't notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver.
The operation didn't notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver.
At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.
The operation did not provide an incident report to the parent and have them sign it within 2 days.
At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours.
The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours.
Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment.
A caregiver pushed a child's arms down to stop them from engaging in a specific behavior.
The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk.
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions.
The operation faces challenges in providing second servings of food to the children.
Two new employees did not have their orientation to the center documented.
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions
Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.
An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.
A child was bitten while in care, and parents were not notified about the bite marks.
There was a lack of supervision when a child was bit 8 times in the classroom.
Showing 25 of 68 records. The rest are in the state record linked above.
The full record for KinderCare Learning Center — and every other licensed provider in Austin — opens in the Austin directory.