Austin · Licensed center
KinderCare Learning Center
At a glance
- Medium center, licensed for 150 children.
- KinderCare: public company; majority holder Partners Group (private equity).
Company news
KinderCare, the company that runs this center, reported in a federal filing that it permanently closed 49 of its early childhood centers in the six months ending July 4, 2026. It ran 1,567 of these centers at the end of that period. In the same filing, it reported closing 7 in the same six months of 2025.
The filing is about the company. It does not name which centers closed.
KinderCare’s quarterly report to the SEC, filed August 13, 2026. Shortlist last read it on November 8, 2026.
What the state has found
This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.
See each inspection
Licensing inspections
May 7, 20261 citation
746.2419(7) - Requirements for Feeding Infants - No Walking or Sleeping with Bottle or CupMedium High
“One toddler was walking with their sippy cup in the toddler classroom when CCR inspector went for ratio and background information.”
746.2419(7) - Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
Feb 27, 20261 citation
746.3417(3) - Children Handwashing After Toileting or DiaperingMedium High
“One caregiver did not help a child wash their hands after diapering. She was walking him back to his napmat when I asked her to wash his hands.”
746.3417(3) - Children Handwashing After Toileting or Diapering
Feb 12, 202610 citations
746.605(11) - Required Admission Information - Emergency Medical AuthorizationHigh
“Of the 10 children files I reviewed, 5 needed emergency care authorizations.”
746.605(11) - Required Admission Information - Emergency Medical Authorization
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh
“The fire inspection was dated 4/16/2024.”
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
746.613(a) - Required ImmunizationsHigh
“Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all.”
746.613(a) - Required Immunizations
746.3401(a) - Annual Sanitation InspectionMedium High
“The sanitation inspection was dated 6/24/2024.”
746.3401(a) - Annual Sanitation Inspection
746.5205(1) - Fire Drill Monthly - Exit in 3 MinutesMedium High
“The last fire drill was documented 12/8/2025.”
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalMedium High
“Two children have food allergies listed on their enrollment forms and neither child has an allergy action plan signed by a health care professional.”
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
746.603(a)(3) - Children's Records - Health StatementMedium
“Of the ten children files reviewed, five did not have a statement of good health.”
746.603(a)(3) - Children's Records - Health Statement
746.4135(b) - Children's Products- Annual CertificationMedium
“The Children's Product Safety record was last completed on 1/10/2025.”
746.4135(b) - Children's Products- Annual Certification
746.901 - Required Personnel RecordsMedium
“The operation did not have a file available to review for one caregiver.”
746.901 - Required Personnel Records
746.603(a)(2) - Children's Records - Admission InformationMedium
“Of the ten children files, two children did not have complet enrollment forms.”
746.603(a)(2) - Children's Records - Admission Information
Mar 11, 20251 citation
746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke DetectorsMedium
“The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector.”
746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
Nov 1, 20241 citation
746.603(a) - Children's Records MaintainedMedium
“I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.”
746.603(a) - Children's Records Maintained
Aug 28, 20246 citations
746.1301(a)(1)A - Training Requirements for Employees, Caregivers, and Directors - OrientationMedium High
“Three employees did not have completed copies of their orientation to the center.”
746.1301(a)(1)A - Training Requirements for Employees, Caregivers, and Directors - Orientation
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual trainingMedium High
“One employee was short their 24 hours of annual training.”
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPRMedium High
“Three employees did not have current CPR training or proof of certification.”
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
746.901 - Required Personnel RecordsMedium
“One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.”
746.901 - Required Personnel Records
746.603(a) - Children's Records MaintainedMedium
“Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations.”
746.603(a) - Children's Records Maintained
746.401(2) - Posting Requirements - Letter or form from the most recent Licensing Inspection or InvestigationMedium
“The operation did not have their most recent investigation results or the required emergency numbers posted.”
746.401(2) - Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
Aug 14, 20243 citations
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary HoldersMedium High
“Food was being served directly on a shared table between three children.”
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
746.3417(1) - Children Handwashing Before EatingMedium High
“Children did not wash their hands before being served lunch.”
746.3417(1) - Children Handwashing Before Eating
746.1601 - Child, Caregiver Ratio - 13 or More ChildrenMedium High
“A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver.”
746.1601 - Child, Caregiver Ratio - 13 or More Children
Jun 10, 20242 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationHigh
“An employee without a submitted background check was present in a classroom with children. The employee was asked to leave.”
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
746.1601 - Child, Caregiver Ratio - 13 or More ChildrenMedium High
“Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.”
746.1601 - Child, Caregiver Ratio - 13 or More Children
May 10, 20242 citations
746.3417(3) - Children Handwashing After Toileting or DiaperingMedium High
“A child did not wash their hands after having their diaper changed.”
746.3417(3) - Children Handwashing After Toileting or Diapering
746.3415(4) - Employee Handwashing After Diapering a ChildMedium High
“A caregiver did not wash their hands after changing a child's diaper.”
746.3415(4) - Employee Handwashing After Diapering a Child
Apr 10, 20243 citations
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPRMedium High
“There was a caregiver that did not have a current training in pediatric CPR.”
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
746.5101(b) - Annual Fire Inspection - Conducted by Fire MarshalMedium High
“The operation did not have an annual fire inspection.”
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
746.1309(e) - Documented Annual Training- Required ContentMedium
“There were seven caregivers missing trainings in the required topics.”
746.1309(e) - Documented Annual Training- Required Content
Mar 27, 20241 citation
746.1601 - Child, Caregiver Ratio - 13 or More ChildrenMedium High
“There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom.”
746.1601 - Child, Caregiver Ratio - 13 or More Children
Jan 5, 20241 citation
746.5101(b) - Annual Fire Inspection - Conducted by Fire MarshalMedium High
“A current fire inspection was not available for review.”
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Jun 26, 20234 citations
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill basedMedium High
“Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin.”
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
746.3401(a) - Annual Sanitation InspectionMedium High
“The operation did not have a current annual sanitation inspection.”
746.3401(a) - Annual Sanitation Inspection
746.1601 - Child, Caregiver Ratio - 13 or More ChildrenMedium High
“The infant room was out of ratio. There were 11 infants with 2 caregivers. The specified age group of the room was 0 - 11 months.”
746.1601 - Child, Caregiver Ratio - 13 or More Children
746.401(3) - Posting Requirements - Licensing Notice-Keeping Children SafeMedium
“The operation did not have the Keeping Children Safe poster or the Parent Notification poster.”
746.401(3) - Posting Requirements - Licensing Notice-Keeping Children Safe
Aug 3, 20223 citations
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 MonthsHigh
“The previous fire inspection was conducted on 10/28/2020 which is past the required yearly due date.”
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
746.5205(1) - Fire Drill Monthly - Exit in 3 MinutesMedium High
“The previous fire drill was conducted on 01/27/22 which is outside of the required monthly due date. This was corrected at inspection when a fire drill was conducted.”
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
746.3401(a) - Annual Sanitation InspectionMedium High
“The previous sanitation inspection occurred on 06/11/2021 which is outside of the required annual due date.”
746.3401(a) - Annual Sanitation Inspection
Read every record and the state’s reports
State record — Texas HHSC
- Last visit
- July 17, 2026
- On file
- 14 visits since August 2022 — all of them cited findings · 20 complaint investigations
- Most serious
- High —
During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another.
· March 26, 2026
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Jul 2026 Complaint 2 findings
Complaint · July 17, 2026
746.707 - Incident/Illness Report Form Shared with Parent · Medium
An incident did occur when the child put a bead in his nose, but an incident report was not made and was not shared with the parent.
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization · Medium High
The child who had a bead stuck in his nose needed medical attention that was not reported to CCR.
May 2026 Licensing visit 1 finding
Licensing visit · May 7, 2026
746.2419(7) - Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup · Medium High · No longer on the state’s site as of August 31, 2026
One toddler was walking with their sippy cup in the toddler classroom when CCR inspector went for ratio and background information.
Apr 2026 Complaint
Complaint · April 24, 2026
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age · Medium High
There were 15 children in care. The youngest was 14 months and the oldest was 33 months old. With the rule that the age difference between oldest and youngest cannot exceed 18 months, the oldest can only be 32 months in order to stay in ratio. There were 3 children 33 months old on that record. Standard 746.1605(1) will be cited.
Apr 2026 Complaint
Complaint · April 13, 2026
746.3501(1) - Diaper Changing Steps- Prompt · Medium High
A caregiver failed to promptly change a diaper after a parent made mention of the soiled diaper.
Mar 2026 Complaint 4 findings
Complaint · March 26, 2026
746.2805(3) - Prohibited Punishments - Grabbing and Pulling · High
During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling · High
During the investigation, it was found that a caregiver used harsh language when speaking to children.
746.305(a)(6) - Report Situation Placing Children at Risk · High
It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR.
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk · Medium
During the investigation, it was found that the operation did not complete an incident report for an inappropriate discipline incident that placed a child at risk.
Mar 2026 Complaint
Complaint · March 26, 2026
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization · Medium High
A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident.
Feb 2026 Licensing visit 1 finding
Licensing visit · February 27, 2026
746.3417(3) - Children Handwashing After Toileting or Diapering · Medium High
One caregiver did not help a child wash their hands after diapering. She was walking him back to his napmat when I asked her to wash his hands.
Feb 2026 Licensing visit 10 findings
Licensing visit · February 12, 2026
746.603(a)(3) - Children's Records - Health Statement · Medium
Of the ten children files reviewed, five did not have a statement of good health.
746.3401(a) - Annual Sanitation Inspection · Medium High
The sanitation inspection was dated 6/24/2024.
746.4135(b) - Children's Products- Annual Certification · Medium
The Children's Product Safety record was last completed on 1/10/2025.
746.901 - Required Personnel Records · Medium
The operation did not have a file available to review for one caregiver.
746.605(11) - Required Admission Information - Emergency Medical Authorization · High
Of the 10 children files I reviewed, 5 needed emergency care authorizations.
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes · Medium High
The last fire drill was documented 12/8/2025.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional · Medium High
Two children have food allergies listed on their enrollment forms and neither child has an allergy action plan signed by a health care professional.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months · High
The fire inspection was dated 4/16/2024.
746.613(a) - Required Immunizations · High
Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all.
746.603(a)(2) - Children's Records - Admission Information · Medium
Of the ten children files, two children did not have complet enrollment forms.
Oct 2025 Complaint 2 findings
Complaint · October 31, 2025
746.3701(5) - Safety - Play Materials and Equipment Safe · Medium High
A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based · Medium High
During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.
Sep 2025 Complaint 2 findings
Complaint · September 10, 2025
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk · High
The operation didn't notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver.
746.305(a)(6) - Report Situation Placing Children at Risk · High
The operation didn't notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver.
Jun 2025 Complaint
Complaint · June 11, 2025
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children · High
At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.
Jun 2025 Complaint 2 findings
Complaint · June 6, 2025
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours.
746.707 - Incident/Illness Report Form Shared with Parent · Medium
The operation did not provide an incident report to the parent and have them sign it within 2 days.
Mar 2025 Licensing visit 1 finding
Licensing visit · March 11, 2025
746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors · Medium
The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector.
Nov 2024 Licensing visit 1 finding
Licensing visit · November 1, 2024
746.603(a) - Children's Records Maintained · Medium
I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.
Sep 2024 Complaint
Complaint · September 5, 2024
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours.
Aug 2024 Licensing visit 6 findings
Licensing visit · August 28, 2024
746.901 - Required Personnel Records · Medium
One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.
746.603(a) - Children's Records Maintained · Medium
Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations.
746.401(2) - Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation · Medium
The operation did not have their most recent investigation results or the required emergency numbers posted.
746.1301(a)(1)A - Training Requirements for Employees, Caregivers, and Directors - Orientation · Medium High
Three employees did not have completed copies of their orientation to the center.
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training · Medium High
One employee was short their 24 hours of annual training.
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR · Medium High
Three employees did not have current CPR training or proof of certification.
Aug 2024 Licensing visit 3 findings
Licensing visit · August 14, 2024
746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders · Medium High
Food was being served directly on a shared table between three children.
746.3417(1) - Children Handwashing Before Eating · Medium High
Children did not wash their hands before being served lunch.
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver.
Aug 2024 Complaint
Complaint · August 12, 2024
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual · High
Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment.
Aug 2024 Complaint
Complaint · August 1, 2024
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.2803(3) - Discipline - Teaches Acceptable Behavior and Self-control · Medium High
A caregiver pushed a child's arms down to stop them from engaging in a specific behavior.
Jun 2024 Licensing visit 2 findings
Licensing visit · June 10, 2024
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
An employee without a submitted background check was present in a classroom with children. The employee was asked to leave.
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.
Jun 2024 Complaint 6 findings
Complaint · June 5, 2024
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk · Medium
No incident reports were created for the children involved in a non-routine situation that could have placed them at risk.
746.305(a)(6) - Report Situation Placing Children at Risk · High
The operation did not report a fight that broke out between several children to licensing.
746.2203(b) - Written Activity Plans - Plan Followed by Caregiver · Medium
Two classrooms were observed not adhering to their written activity plans.
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk · High
The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk.
746.1205(a)(5) - Responsibilities of Caregivers - Intervene to ensure each child's safety · High
A caregiver was unable to intervene promptly in a fight that broke out between several children.
May 2024 Licensing visit 2 findings
Licensing visit · May 10, 2024
746.3417(3) - Children Handwashing After Toileting or Diapering · Medium High
A child did not wash their hands after having their diaper changed.
746.3415(4) - Employee Handwashing After Diapering a Child · Medium High
A caregiver did not wash their hands after changing a child's diaper.
May 2024 Complaint 5 findings
Complaint · May 9, 2024
746.3407(11) - Sanitize Tables Tops, Furniture and Similar Equipment · Medium High
Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.
746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation · Medium High
Two new employees did not have their orientation to the center documented.
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions
746.3301(e) - Nutrition and Food Service - Second Serving · Medium
The operation faces challenges in providing second servings of food to the children.
746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required · Medium High
An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.
Apr 2024 Licensing visit 3 findings
Licensing visit · April 10, 2024
746.1309(e) - Documented Annual Training- Required Content · Medium
There were seven caregivers missing trainings in the required topics.
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR · Medium High
There was a caregiver that did not have a current training in pediatric CPR.
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal · Medium High
The operation did not have an annual fire inspection.
Mar 2024 Licensing visit 1 finding
Licensing visit · March 27, 2024
746.1601 - Child/ Caregiver Ratio - 13 or More Children · Medium High
There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom.
Showing 25 of 34 records. The rest are in the state record linked above.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (512) 443-7765
- Address
- 6434 S Congress Ave, Austin, 78745
- License
- 853832
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Texas HHSC’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License — Checked July 2026 childcare.hhs.texas.gov
- Website, Who runs it — Checked October 2026 kindercare.com
- Who runs it — Checked October 2026 sec.gov/…/klc-20260704.htm
From KinderCare's quarterly report to the SEC, filed August 13, 2026. sec.gov
Medium means the middle half of Austin-area’s 928 licensed centers by state-licensed capacity: 62 to 153 children. Small is 12 to 61; large is 154 to 731.