Public records from Texas HHSC, shown in full.
During an investigation it was found that a bottle was not labled and was fed to a child in care. This has been corrected and all bottles are now labeled.
During an investigation it was found that a caregiver labeled a bottle with the wrong name which was later sent home to the wrong family and fed to another infant.
It was observed on video, a caregiver cursing in front of the children in care.
There was evidence to support that caregivers use their phones while caring for children.
During an investigation it was found that multiple reports had been told to the director about a caregiver using prohibited punishments, and the caregiver was not removed from the class.
There was an allegation of prohibited punishments being used and it was not reported.
During an investigation it was found that prohibited punishments were being used at the operation.
During an investigation, there was enough evidence to support that caregivers are yelling at children as a form of discipline.
During the inspection it was found that children were allowed back into care before the were cleared from a physican to be present.
During the investigation it was found that ill children have been cared for around other children, increasing the chances of spreading illnesses around.
During the investigation it was found that there were multiple incidents where children were biting, hitting, kicking, choking, and pushing other children in care.
During a DFPS investigation, the walls in the classroom were observed to have peeling paint in multiple places.
During a DFPS investigation, a changing pad was observed to have multiple tears making it absorbent. This was corrected when the torn changing pad was replaced with a new intact changing pad.
Observed children under two years old watching Ms Rachel. This was corrected when the tablet was turned off.
There was a classroom that had the lights off and a curtain covering the window which made the room too dark. None of the infants could be seen and one of the caregivers could not be seen when licensing walked into the classroom. This was corrected when the caregivers were asked to open the curtain to let in some light.
Observed a caregiver holding a bottle to the infants mouth as the infant laid on the floor. The infant was under 6 months old. This was corrected when the teacher was asked to pick the infant up to feed.
Observed 5 infants sitting in the highchair table without safety straps being used. The safety straps were missing. The operation will be ordering straps for the chairs.
A caregiver was observed during the walk though of the classrooms to be on their phones watching TiK Tok video's. This was corrected when the caregiver was asked to not be on their phones while supervising caregivers.
Observed a fence board missing on the playground that is large enough to allow a child to leave the playground.
Observed lysol and frebreeze in an cabinet with a broken lock that was in reach of the children in the classroom. This was corrected when the chemicals were removed from the unlocked cabinet and placed in a locked cabinet.
Observed water pipes that are exposed on the playground which can be a tripping hazard.
Observed a caregiver hold a bottle to an infants mouth while the infant was propped up on a boppy pillow on the floor next to the caregiver. The caregiver stated that the child could not hold their own bottle. I explained that an infant who cannot hold their own bottle and sit unnassisted should be held to be fed. The infant was picked up by the caregiver.
Observed a metal vent screen that is broken and falls frequently due to not being ablt to be secured with the latches. One latch is bent and the other latch is missing. There is also a wooden board broken in half from the fence on the playground.
Observed one classroom caregiver state that they had 9 chidlren in care but there were only 7 children in the classroom.
Observed a classroom, the caregivers stated that they had 13 children, but there was 14 children in the room.
Showing 25 of 32 records. The rest are in the state record linked above.
The full record for Kids Zone West — and every other licensed provider in Austin — opens in the Austin directory.