Public records from Texas HHSC, shown in full.
- Complaint May 14, 2026
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A child was left unsupervised for 4 minutes.
State licensing record
- Complaint March 19, 2026
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games · Medium High
During interviews with children, parents and other educators, all expressed seeing teachers on personal devices while supervising children both in the classroom and outside on the playgrounds.
State licensing record
- Complaint March 9, 2026
746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training · Medium High
All five operation staff members interviewed corroborated the allegation that the kitchen staff are helping in the baby room and stepping into the classroom to relieve teachers for breaks. When asked for proof of pre-service training and orientation, no certificates were produced.
State licensing record
- Complaint March 9, 2026
746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required · Medium High
All five operation staff interviewed verified that the ladies help in the baby room. When asked for certificates showing they have training in shaken baby syndrome, they were unable to show documentation.
State licensing record
- Complaint December 2, 2025
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A 17 month old child was left on the playground for 3-5 minutes.
State licensing record
- Complaint November 3, 2025
746.707 - Incident/Illness Report Form Shared with Parent · Medium
The incident report was signed but not dated by the parent.
State licensing record
- Complaint May 23, 2025
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
The caregiver watching the class during naptime had a 5-10 minute long conversation with another caregiver who came in to see if she needed a break. During their 5-10 minute conversation, there was an incident where a child inappropriately touched another child's private areas. This was witnessed on the school's webcam video.
State licensing record
- Complaint May 23, 2025
746.305(a)(6) - Report Situation Placing Children at Risk · High
This incident happened on 5/2/2025 and brought to the attention of Administration Staff on that date. It was called in anonymously on 5/27/2025.
State licensing record
- Complaint January 13, 2025
746.707 - Incident/Illness Report Form Shared with Parent · Medium
An incident report was created and signed by the operation on 1/13/2025, but parents did not sign it until 1/16/2025. This is more than 48 hours later as per minimum standards.
State licensing record
- Complaint January 13, 2025
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A child was left unattended in a classroom.
State licensing record
- Complaint April 25, 2024
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
There was a child that was left in the hallway unattended for a few seconds, before being rejoined with their class outside.
State licensing record
- Complaint April 24, 2024
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
There was a lack in supervision when two children exited the building, and emergency gate allowing them to be at the front of the building unsupervised for a few seconds.
State licensing record
- Complaint October 11, 2023
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
There was a child that was left outside unattended for 2 minutes.
State licensing record
- Complaint August 29, 2023
746.2501(4) - Care Requirements for Toddlers - Holding and Comforting · Medium High
Based on the investigation, and video footage it was determined the operation was not in-compliance.
State licensing record
- Complaint October 12, 2021
746.3701 - Safety - Areas Free From Hazards · Medium High
A child was injured when a piece of furniture that holds dress up clothing fell on a child when they tugged on the clothing hooks. The daycare removed the piece of furniture from the classroom and removed other ones like it from other classes in the building.
State licensing record
- Complaint September 30, 2021
746.1203(4) - Responsibilities of Caregivers- Supervision of Children · High
A caregiver did not provide proper supervision when they did not intervene in a situation to ensure a child's safety. The child was injured and had to seek medical attention.
State licensing record
- INSPECTION visit June 18, 2026
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games · Medium High
During interviews with children, parents and other educators, all expressed seeing teachers on personal devices while supervising children both in the classroom and outside on the playgrounds.
State licensing record
- INSPECTION visit June 18, 2026
746.3301(b) - Nutrition and Food Service - Follow Meal Patterns · Medium High
The menu had a few days where only one component is served, and there are grain based desserts are being served.
State licensing record
- INSPECTION visit June 18, 2026
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
A child was left unsupervised for 4 minutes.
State licensing record
- INSPECTION visit July 22, 2024
746.5205(2) - Sheltering Drill For Severe Weather-Four times a calendar year · Medium High
The operation has been conducting severe weather and lock down drills twice yearly.
State licensing record