Heroic Hearts Academy — Austin

What Shortlist has verified

Public records from Texas HHSC, shown in full.

Complaint April 9, 2026
746.3407 - Maintenance of Building, Grounds and Equipment · Medium High
There was cactus that overgrown to the operation's side of the fence in the outdoor play area. There was also mold that was forming in the AC units and vents in the classrooms.
State licensing record
Complaint June 3, 2025
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games · Medium High
There were two employees that were observed to be on their personal cell phones during the inspection.
State licensing record
INSPECTION visit May 29, 2025
746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface · Medium High
There was a tear that was noticed in one of the diaper changing mats, located in one of the classrooms. Note: This was corrected at inspection when the director replaced the torn diaper changing mat with a new mat.
State licensing record
INSPECTION visit May 29, 2025
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High
There was a child that was out in the front desk area for about 2 minutes. Note: The child was seen by an employee, and taken back to the child's assigned classroom.
State licensing record

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