Manor · Licensed center

Creative Learning Center

What these mean, and where they come from

Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, sick and biting policies.

What the state has found

This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.

From Texas HHSC’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Texas HHSC

Last visit
August 3, 2026
On file
5 visits since June 2022 — all of them cited findings · 10 complaint investigations
Most serious
High — It was determined that caregivers were using profane language in the presence of children in care. · August 3, 2026

Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.

Aug 2026 Complaint

Complaint · August 3, 2026

746.2805(6) - Prohibited Punishments - Using Harsh, Abusive or Profane Language · High

It was determined that caregivers were using profane language in the presence of children in care.

State licensing record

Jul 2026 Licensing visit 2 findings

Licensing visit · July 28, 2026

746.3417(3) - Children Handwashing After Toileting or Diapering · Medium High

One caregiver was observed to have not washed a child's hands after diapering. This was fixed at inspection when the caregiver washed the child's hands after being asked by the CCR inspector.

746.3809 - Medication No Longer Used · Medium

At the time of the inspection, one medication stored at the operation was expired. It was sent home during the inspection.

State licensing record

Jul 2026 Complaint 2 findings

Complaint · July 20, 2026

746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling · High

It was determined that caregivers were observed yelling at children in care.

746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk · Medium

The operation did not notify parents of an incident that may have placed a child at risk.

State licensing record

Jun 2026 Complaint

Complaint · June 25, 2026

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control · High

It was determined a caregiver used poor judgement when redirecting children.

State licensing record

May 2026 Complaint 2 findings

Complaint · May 7, 2026

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control · High

It was determined that a caregiver used poor judgement while caring for children.

746.2803(4)(D) - Positive Methods of Discipline and Guidance - Brief Supervised Separation · Medium

It was determined that a caregiver was using inappropriately long timeouts for children in care.

State licensing record

Apr 2026 Complaint 2 findings

Complaint · April 30, 2026

746.2803(4)(D) - Positive Methods of Discipline and Guidance - Brief Supervised Separation · Medium

During the investigation, it was found that a caregiver was placing 2-year-olds in timeout for 5 minutes for misbehaving.

746.307(c) - Parental Notification of Less Serious Injuries · Medium

During the investigation, it was found that the management staff did not discuss an injury with the parent by phone or during pick-up.

State licensing record

Feb 2026 Complaint

Complaint · February 12, 2026

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

A child was able to exit the building through an emergency exit door in the classroom without the caregiver noticing.

State licensing record

Oct 2025 Complaint 4 findings

Complaint · October 29, 2025

746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control · High

There are concerns that a caregiver was observed aggressively sitting children down in their chairs and lifting children by the arm after diaper changes.

746.2805(1) - Prohibited Punishments - Corporal Punishment · High

Based on the DFPS investigation, 2 caregivers were observed on video footage hitting children in their care.

746.3415(4) - Employee Handwashing After Diapering a Child · Medium High

Based on the DFPS investigation, a caregiver was observed wearing the same pair of gloves while changing multiple children's diapers and did not wash their hands between changes.

746.3417(3) - Children Handwashing After Toileting or Diapering · Medium High

Based on the DFPS investigation, a caregiver was observed on video surveillance not washing children's hands after changing their diapers.

State licensing record

Jun 2025 Licensing visit 1 finding

Licensing visit · June 17, 2025

746.1309(e) - Documented Annual Training- Required Content · Medium

3 caregivers did not have the required training topics at the time of the inspection.

State licensing record

Jun 2024 Licensing visit 3 findings

Licensing visit · June 19, 2024

746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age · High

One infant was sleeping in a crib with a noise machine. This was corrected when the caregiver removed the noise machine from the crib.

746.2427 - AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant · High

An infant was placed in a crib on their stomach with the intention of the infant falling asleep. This was corrected when the infant was turned over on their back.

746.4135(b) - Children's Products- Annual Certification · Medium

The operation has not certified annually in writing using the Children's Product Certification form provided by HHSC that they have reviewed each of the recall notices issued by the CPSC. This was corrected when the Children's Product Certification Form was emailed to the director to complete.

State licensing record

Feb 2024 Complaint 2 findings

Complaint · February 20, 2024

746.2805(1) - Prohibited Punishments - Corporal Punishment · High

Based on the DFPS investigation, it was determined that a caregiver pinched a child which caused an injury

746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling · High

Based on the DFPS investigation, there is enough evidence to determine a caregiver was yelling at the children in care.

State licensing record

Aug 2022 Licensing visit 2 findings

Licensing visit · August 25, 2022

746.1301(2)(A) - Training Requirements for Employees and Caregivers - Pre-service Training · Medium High

1 of 10 personnel files reviewed was missing 5 of the required Pre-service hours required within the first 90 days.

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium

7 of 8 infant feeding instructions had not been updated within the past 30 days.

State licensing record

Jun 2022 Licensing visit 1 finding

Licensing visit · June 13, 2022

745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High

Caregiver observed supervising children in care with a pending background check on file.

State licensing record

May 2022 Complaint 2 findings

Complaint · May 11, 2022

746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited · High

During a DFPS investigation, there was sufficient evidence to support that a caregiver neglectfully supervised a child in care.

746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child · Medium High

During a DFPS investigation, there was sufficient evidence to support that a caregiver served a child food identified on the child's allergy emergency plan which caused the child to go into anaphylactic shock.

State licensing record

Apr 2022 Complaint 2 findings

Complaint · April 15, 2022

746.1203(4) - Responsibilities of Caregivers- Supervision of Children · High

It was determined that a caregiver was not appropriately supervising the children in her group when one of the students were left in the classroom. The owner was walking the halls when she saw the child in the classroom. The owner took over supervision until the child returned to their group. It is unknown how long the child was left alone.

746.305(a)(6) - Report Situation Placing Children at Risk · High

The operation fail to contact CCR when a teacher unknowingly left one of her students in the classroom.

State licensing record

A day here

Meals
Hot lunches and snacks provided daily for enrolled children; parents supply formula/cereal for infants 6 weeks-12 months; no nut products served
Updates for parents
Procare Childcare App for payments, information updates, and messaging with the center

Details

5122725437

Address
11401 Us Highway 290 E Ste B
License
1478766, active
Ages they serve
6 weeks to 11 years

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

A day here

Details