Pflugerville · Licensed center

Childrens Courtyard

What these mean, and where they come from

Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.

From Texas HHSC’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Texas HHSC

Last visit
July 27, 2026
On file
16 visits since July 2021 — all of them cited findings · 6 complaint investigations
Most serious
High — It was determined a caregiver yelled at a child as a form of discipline. · July 23, 2026

Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.

Jul 2026 Licensing visit 2 findings

Licensing visit · July 27, 2026

746.3407 - Maintenance of Building, Grounds and Equipment · Medium High

At the time of the inspection there were several chairs that were broken and needing to be removed and the outdoor fence had a post that was broken and needs repairing. The busses used by children also had trash items from the week prior.

746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean · Medium High

At the time of the inspection, the bathrooms used by children had dried feces on the wall and paper holder.

State licensing record

Jul 2026 Complaint 4 findings

Complaint · July 23, 2026

746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily · Medium

It was determiend that children were viewing movies for 2 hours daily, and also playing on nintendo switches and tablets throughout the day that exceeded the one hour maximum limit.

746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times · Medium

It was determiend that children were viewing screen time activities during rest times.

746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling · High

It was determined a caregiver yelled at a child as a form of discipline.

746.3301(f)(2) - Nutrition and Food Service - Water served safe and sanitary · Medium High

It was determined that unsanitary drinking water was being served to children.

State licensing record

May 2026 Licensing visit 2 findings

Licensing visit · May 21, 2026

746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium

At the time of the inspection, eight infant feeding instructions were not updated monthly by parents.

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner · Medium High

During the inspection. a bag full of garbage was observed on the floor of a classroom where children were located.

State licensing record

Feb 2026 Licensing visit 2 findings

Licensing visit · February 13, 2026

746.2203(a) - Written Activity Plans · Medium

An outdated activity plan dated Jan 19th - 23rd was observed posted in the classroom. This was corrected when the operation posted the current activity plan.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

During the DFPS investigation inspection, the investigator observed electrical outlets uncovered in the classrooms. Director corrected this when covers were inserted into the outlets.

State licensing record

Jun 2025 Complaint 3 findings

Complaint · June 17, 2025

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

There is sufficient evidence to determine that inadequate supervision during children's activities resulted in a child sustaining multiple unknown bruises on their arm.

746.2907(b) - Toddler Out of Crib When Not Sleeping · Medium

A toddler who was not sleeping was placed in a crib as a redirection/ discipline method.

746.307(c) - Parental Notification of Less Serious Injuries · Medium

It was determined that the operation did not notify parents regarding a child's injury during pick- up time.

State licensing record

May 2025 Licensing visit 5 findings

Licensing visit · May 22, 2025

746.1105(4) - Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912) · Low

PreEmployment affidavits were unavailable to review for two employees.

746.1107(2) - Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion · Medium High

Proof of education was unavailable to review for two caregivers.

746.2203(a) - Written Activity Plans · Medium

Current weekly activity plans were unavailable to review for five classrooms.

746.3407 - Maintenance of Building, Grounds and Equipment · Medium High

At the school-age building, observed in the game room an electrical outlet missing a faceplate.

746.3407 - Maintenance of Building, Grounds and Equipment · Medium High

Chipped paint was observed on walls in multiple classrooms at the school age building and main building.

State licensing record

Mar 2025 Complaint

Complaint · March 24, 2025

Reported to the state by the program

Self-report is Texas HHSC’s own field on its complaint investigation record.

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

During an investigation it was found that one child was left alone outside unsupervised while in care at the operation.

State licensing record

Dec 2024 Licensing visit 2 findings

Licensing visit · December 6, 2024

746.603(a) - Children's Records Maintained · Medium

Of the 10 files reviewed all but 1 were missing items.

746.901 - Required Personnel Records · Medium

Of the 10 employee files reviewed, 7 were missing items.

State licensing record

Oct 2024 Complaint

Complaint · October 1, 2024

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

There are concerns regarding supervision especially during the opening part of the day.

State licensing record

Jul 2024 Licensing visit 1 finding

Licensing visit · July 24, 2024

746.603(a) - Children's Records Maintained · Medium

Of the 10 files that were reviewed, 6 of them did not have all necessary requirements.

State licensing record

Feb 2024 Licensing visit 2 findings

Licensing visit · February 16, 2024

746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner · Medium High

One classroom had a trash can without a lid that had trash accessible to children in care. This was corrected when the staff covered the trash can with a lid.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

Two classrooms with children under 5 years of age did not have electrical outlets covered. This was corrected at inspection when all outlets were covered by the staff.

State licensing record

Feb 2024 Licensing visit 8 findings

Licensing visit · February 9, 2024

746.5205(2) - Sheltering Drill For Severe Weather-Four times a calendar year · Medium High

The operation has not conducted any severe weather drills in the last year.

746.5205(3) - Sheltering Drills for Lock-Down-4 times in a calendar year · Medium High

The operation has only conducted two out of four lock-down drills in the last year.

746.613(a) - Required Immunizations · High

Four children did not have any immunization records in their file.

746.613(b) - Immunization Records, Exceptions, and Exemptions Current · Medium High

Four children did not have current immunization records.

746.1705 - Child/Caregiver Ratio - 2 Caregivers With 12 or Fewer Children · Medium High

One infant classroom had two caregivers caring for eleven infants. The classroom moved four infants during the inspection into a seperate classroom with another caregiver.

746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device · High

One infant was asleep in a restrictive device. The caregiver was asked to move the infant to a crib and attempted to do so then put the infant asleep into a second restrictive device. The caregiver was asked again to move the infant to a crib and did so during inspection.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

One classroom with children under 5 years of age did not have electrical outlets covered. This was corrected at inspection when all outlets were covered by the staff.

746.401(4) - Posting Requirements - Emergency and evacuation relocation diagram · Medium High

The operation did not have an emergency evacuation and relocation diagram posted in four classrooms.

State licensing record

Feb 2024 Licensing visit 2 findings

Licensing visit · February 6, 2024

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High

Two classroom caregivers did not know how many children they were responsible for.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

The school age building still had a broken electrical outlet in the library center.

State licensing record

Feb 2024 Licensing visit 2 findings

Licensing visit · February 1, 2024

746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High

Two classroom caregivers did not know how many children they were responsible for.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

The school age building still had a broken electrical outlet in the library center.

State licensing record

Dec 2023 Licensing visit 5 findings

Licensing visit · December 28, 2023

746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean · Medium High

Observed broken chairs in the school-age theater room and in the diner area.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

Four classroom's observed had uncovered electrical outlets. The school age building had a broken electrical outlet in the library center.

746.3701(10) - Safety - Televisions Anchored to Prevent Tip Over · Medium High

The TV located in the gaming room was not anchored to the shelf.

746.4001(5) - First Aid Kit - Inaccessible to Children · Medium High

Frist aid/ emergency kit was observed on the floor in one of the children's classroom. This was corrected when the teacher moved the kit ontop of the counter.

746.5209(c) - No Blocked or Locked Doors as Exits · High

Observed a children table blocking the emerency exit in the classroom. This was corrected when the caregiver removed the table from the exit door.

State licensing record

Dec 2023 Complaint 2 findings

Complaint · December 19, 2023

746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity · High

A child was able to grab a rubber band brought into the classroom by a caregiver and had it stuck wrapped around their arm for an unknown amount of time.

746.3701 - Safety - Areas Free From Hazards · Medium High

A caregiver brought rubber bands into a classroom which allowed them to be accessible to children in care.

State licensing record

Dec 2023 Licensing visit 1 finding

Licensing visit · December 1, 2023

746.3407 - Maintenance of Building, Grounds and Equipment · Medium High

Chipped paint, peeling baseboards, and a small hole was observed in mutiple classrooms.

State licensing record

Aug 2023 Licensing visit 3 findings

Licensing visit · August 25, 2023

746.3407 - Maintenance of Building, Grounds and Equipment · Medium High

Chipped paint, peeling baseboards, and a small hole was observed in mutiple classrooms. One of the classrooms has a broken cabinet door below the changing table. The operation reported that they have submitted work orders for repairs.

746.3701(1) - Safety - Electrical Outlets Covered · Medium High

Electrical outlets in four classroom were observed uncovered.

746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily · Medium High

Observed the water hose unwrapped on the ground in front of the door.

State licensing record

Aug 2023 Licensing visit 1 finding

Licensing visit · August 15, 2023

746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual · High

It was observed during monitoring inspection a caregiver was observed pulling and grabbing 2 children by the arm while on the playground. It was observed a caregiver used a harsh tone while placing children in line going outside to the playground.

State licensing record

Jul 2023 Complaint

Complaint · July 20, 2023

746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior · Medium High

Based on the information obtained, there is enough evidence to determined that a caregiver inappropriately disciplined a child in care.

State licensing record

Feb 2023 Licensing visit 1 finding

Licensing visit · February 17, 2023

746.3407 - Maintenance of Building, Grounds and Equipment · Medium High

Observed fallen tree branches from the ice storm on the playground/obstruction outdoor play equipment. The operation has entered in a ticket to get the tree branches removed

State licensing record

Jul 2021 Licensing visit 1 finding

Licensing visit · July 21, 2021

746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily · Medium High · No longer displayed by the state

The wooden barricade has split apart on the school-age playground and there are nails exposed on the wood. The Operation has submitted a work order to have the barricade repaired 4/13/2021.

State licensing record

Details

5129896500

Address
1308 Picadilly Dr
License
547557- 810, active
Chain
The Children's CourtyardSource: childrenscourtyard.com
Owner
American Securities (via Learning Care Group)The Children’s Courtyard is one of Learning Care Group's brands. The private-equity firm American Securities lists Learning Care Group among its current companies, an investment it made in 2014. american-securities.com

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details