North Burnet · Licensed center
Bright Horizons Family Center
- Large play-based center, licensed for 194 children.
What these mean, and where they come from
Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.
How they teach
Play-based
“Project & Play Based Immersive learning experiences that foster a joyful childhood, encourage relationship-building, and develop a foundation for future success.”In their words, July 2026.brighthorizons.com
One of 104 Austin-area providers that describe a play-based approach, out of 226 that describe any approach at all.
Who cares for your child
Ratio not published
Seventeen staff are named on their site, with no start years given.
Shortlist doesn’t have these yet: cost, sick and biting policies.
What the state has found
This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.
From Texas HHSC’s published reports, last checked September 25, 2026.
Read every record and the state’s reports
State record — Texas HHSC
- Last visit
- February 3, 2025
- On file
- 6 visits since July 2021 — all of them cited findings · 2 complaint investigations
- Most serious
- High —
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
· January 27, 2025
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Feb 2025 Licensing visit 1 finding
Licensing visit · February 3, 2025
746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High
The fire extinguishers were not being inspected monthly.
Jan 2025 Licensing visit 9 findings
Licensing visit · January 27, 2025
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner · Medium High
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date · Medium High
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
746.3809 - Medication No Longer Used · Medium
One child's medication was out-of-date and expired July 2024.
746.4003(b) - First Aid Kit - Supplies Not Expired · Medium
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High
The fire extinguishers were not being inspected monthly.
746.605(12)(C) - Required Admission Information - Prescribed Medications; Long Term Use · Medium High
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
746.623(2)(D) - Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine · Medium
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
Oct 2024 Complaint
Complaint · October 17, 2024
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child · Medium High
A child was given a food that contains an allergen.
Sep 2024 Complaint
Complaint · September 6, 2024
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.2805(1) - Prohibited Punishments - Corporal Punishment · High
A caregiver used prohibited punishment while re-directing a child.
May 2023 Licensing visit 1 finding
Licensing visit · May 1, 2023
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Apr 2023 Licensing visit 2 findings
Licensing visit · April 13, 2023
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR · Medium High
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
May 2022 Licensing visit 4 findings
Licensing visit · May 6, 2022
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional · Medium High
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
746.4801 - Definition- What does Licensing mean by the term ?use zone?? · Medium Low
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures · Medium High
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
Jul 2021 Licensing visit 1 finding
Licensing visit · July 6, 2021
746.901(7) - Required Personnel Records-Proof of DFPS background checks · No longer displayed by the state
746.901(7) - Required Personnel Records-Proof of DFPS background checks
A day here
- Meals
- On-site chef prepares three snacks and lunch daily, organic milk, fresh foods/whole grains
- Updates for parents
- My Bright Day™ mobile app
- Hours
- 6:30 AM to 6:30 PM, 5 days a week, year round
- Schedule
- Full-time and part-time (2-3 days/week) for Infant, Toddler, Twos, Preschool, Kinder Prep; Kindergarten full-time only
Details
- Website
- brighthorizons.com
- Address
- 2411 W Braker Ln
- License
- 550239, active
- Ages they serve
- 1 month - 7 years (periodically up through 8 years)
- Chain
- Bright HorizonsSource: brighthorizons.com
- Owner
- Public shareholders (NYSE: BFAM)Bright Horizons is a public company that reports to the SEC. Its stock trades on the New York Stock Exchange as BFAM. sec.gov
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How they teach
- Approach — Checked July 2026 brighthorizons.com
Who cares for your child
- Staff brighthorizons.com
State record
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
A day here
- Meals, Updates for parents, Hours, Schedule — Checked July 2026 brighthorizons.com
- Calendar — Checked July 2026 brighthorizons.com
Details
- Phone, Address, License — Checked July 2026 childcare.hhs.texas.gov
- Website — Checked July 2026 brighthorizons.com
- Ages they serve — Checked July 2026 brighthorizons.com
- Chain — Checked September 2026 brighthorizons.com
- Owner — Checked September 2026 sec.gov