North Burnet · Licensed center
Bright Horizons Family Center
At a glance
- Large play-based center, licensed for 194 children.
- Hours 6:30 a.m. to 6:30 p.m., 5 days a week, year round.
What to know
The license is the range the state allows. It does not say which ages have openings.
What the state has found
This state publishes the visits that cited something but not the ones that cited nothing, so there is no city rate to set this beside.
See each inspection
Licensing inspections
Feb 3, 20251 citation
746.5307(a) - Inspect Fire Extinguishers MonthlyMedium High
“The fire extinguishers were not being inspected monthly.”
746.5307(a) - Inspect Fire Extinguishers Monthly
Jan 27, 20259 citations
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible forHigh
“One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.”
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, DateMedium High
“One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.”
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
746.605(12)(C) - Required Admission Information - Prescribed Medications; Long Term UseMedium High
“Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.”
746.605(12)(C) - Required Admission Information - Prescribed Medications; Long Term Use
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary MannerMedium High
“The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.”
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
746.5307(a) - Inspect Fire Extinguishers MonthlyMedium High
“The fire extinguishers were not being inspected monthly.”
746.5307(a) - Inspect Fire Extinguishers Monthly
746.623(2)(D) - Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccineMedium
“Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.”
746.623(2)(D) - Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 DaysMedium
“One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.”
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
746.3809 - Medication No Longer UsedMedium
“One child's medication was out-of-date and expired July 2024.”
746.3809 - Medication No Longer Used
746.4003(b) - First Aid Kit - Supplies Not ExpiredMedium
“Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.”
746.4003(b) - First Aid Kit - Supplies Not Expired
May 1, 20231 citation
746.1613(a) - Reduction of child, caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards metMedium
“Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.”
746.1613(a) - Reduction of child, caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Apr 13, 20232 citations
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPRMedium High
“Current First aid/ CPR certification was not available to review for two of the 28 staff members.”
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
746.1613(a) - Reduction of child, caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards metMedium
“One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.”
746.1613(a) - Reduction of child, caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
May 6, 20224 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operationHigh
“The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.”
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering, lock-down proceduresMedium High
“The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.”
746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering, lock-down procedures
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care ProfessionalMedium High
“One child with a food allergy emergency plan did not contain the parent's signature on the plan.”
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
746.4801 - Definition- What does Licensing mean by the term ?use zone??Medium Low
“On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.”
746.4801 - Definition- What does Licensing mean by the term ?use zone??
Jul 6, 20211 citation
746.901(7) - Required Personnel Records-Proof of DFPS background checks
“746.901(7) - Required Personnel Records-Proof of DFPS background checks”
746.901(7) - Required Personnel Records-Proof of DFPS background checks
Read every record and the state’s reports
State record — Texas HHSC
- Last visit
- February 3, 2025
- On file
- 6 visits since July 2021 — all of them cited findings · 2 complaint investigations
- Most serious
- High —
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
· January 27, 2025
Texas HHSC describes each deficiency in writing and weights the standard behind it from high to low by the risk a violation presents to children. It publishes no inspection document.
Feb 2025 Licensing visit 1 finding
Licensing visit · February 3, 2025
746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High
The fire extinguishers were not being inspected monthly.
Jan 2025 Licensing visit 9 findings
Licensing visit · January 27, 2025
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date · Medium High
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for · High
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
746.623(2)(D) - Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine · Medium
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days · Medium
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
746.605(12)(C) - Required Admission Information - Prescribed Medications; Long Term Use · Medium High
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
746.3809 - Medication No Longer Used · Medium
One child's medication was out-of-date and expired July 2024.
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner · Medium High
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
746.5307(a) - Inspect Fire Extinguishers Monthly · Medium High
The fire extinguishers were not being inspected monthly.
746.4003(b) - First Aid Kit - Supplies Not Expired · Medium
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
Oct 2024 Complaint
Complaint · October 17, 2024
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child · Medium High
A child was given a food that contains an allergen.
Sep 2024 Complaint
Complaint · September 6, 2024
Reported to the state by the program
Self-report is Texas HHSC’s own field on its complaint investigation record.
746.2805(1) - Prohibited Punishments - Corporal Punishment · High
A caregiver used prohibited punishment while re-directing a child.
May 2023 Licensing visit 1 finding
Licensing visit · May 1, 2023
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
Apr 2023 Licensing visit 2 findings
Licensing visit · April 13, 2023
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR · Medium High
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met · Medium
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
May 2022 Licensing visit 4 findings
Licensing visit · May 6, 2022
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation · High
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
746.4801 - Definition- What does Licensing mean by the term ?use zone?? · Medium Low
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures · Medium High
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional · Medium High
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
Jul 2021 Licensing visit 1 finding
Licensing visit · July 6, 2021
746.901(7) - Required Personnel Records-Proof of DFPS background checks · No longer on the state’s site as of July 11, 2026
746.901(7) - Required Personnel Records-Proof of DFPS background checks
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
A day here
6:30 a.m. to 6:30 p.m., 5 days a week, year round
Meals, updates for parents and schedule
- Meals
- On-site chef prepares three snacks and lunch daily, organic milk, fresh foods/whole grains
- Updates for parents
- My Bright Day™ mobile app
- Schedule
- Full-time and part-time (2-3 days/week) for Infant, Toddler, Twos, Preschool, Kinder Prep; Kindergarten full-time only
How they teach
Play-based
“Project & Play Based Immersive learning experiences that foster a joyful childhood, encourage relationship-building, and develop a foundation for future success.”
What staff are paid
- Child Care - Lead Educator
- $19.75 to $24.10 an hourJob posting, July 2026
Details
- Phone
- (512) 833-7090
- Address
- 2411 W Braker Ln, Austin, 78758
- License
- 550239
- Chain
- Bright Horizons
- Owner
- Public shareholders (NYSE: BFAM)
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, ratios and staff, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
How they teach
- Approach — Checked July 2026 brighthorizons.com
What staff are paid
- Child Care - Lead Educator — Checked October 2026 careers.brighthorizons.com
State record
From Texas HHSC’s published reports, last checked November 8, 2026.
A day here
- Meals, Updates for parents, Hours, Schedule — Checked July 2026 brighthorizons.com
- Calendar — Checked July 2026 brighthorizons.com
Details
- Phone, Address, License — Checked July 2026 childcare.hhs.texas.gov
- Website — Checked July 2026 brighthorizons.com
- Ages they serve — Checked July 2026 brighthorizons.com
- Chain — Checked October 2026 brighthorizons.com
- Owner — Checked October 2026 sec.gov/…/bfam-20251231.htm
Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov
Large means the biggest quarter of Austin-area’s 928 licensed centers by state-licensed capacity: 154 to 731 children. Small is 12 to 61; medium is 62 to 153.