Public records from Texas HHSC, shown in full.
The incident report for the alleged supervision concern was not given to or signed by the parent within the required 48 hours of the incident.
A child was left unsupervised on the playground after the caregiver and class returned indoors.
The director failed to ensure the operation remained in compliance while handling the supervision incident.
A caregiver was observed on video surveillance using prohibited forms of guidance with children in care. This included grabbing, pulling by arms, slamming into nap mats, and intentionally causing the child to fall.
A caregiver was observed on video surveillance interacting with children in ways that would not be considered positive or appropriate. This included picking up by the arms, pulling by the arms, pulling mats to intentionally cause them to fall, slamming them onto their mats, and roughly covering them with nap linens.
The director was aware of an incident that put children at risk and did not report it to Child Care Regulation.
The operation's sign in logs show that on two dates the classroom was out of ratio.
Teachers and parents reported that children were not properly supervised, with children dancing on tables, taking off clothing, running around the classroom, and were ignored outside.
Teachers and parents reported that children were not changed promptly and that this caused diaper rash on the children.
Teachers reported that a teacher is regularly on their phone for personal reasons and is ignoring the children.
3 teachers, the director, the assistant director and I found that the teacher does not keep their classroom clean. Photos of the floors, walls, and door show that they are dirty.
A teacher did not console or comfort a child who was upset for a 15-20 minute period of time.
The operation did not report concerns brought to their attention that could place children at risk.
The operation interfered with an investigation by not following the proper notification policies for the governing body and CCR timely to allow for the video footage related to the incident to be reviewed before the video was deleted.
During a DFPS investigation it was found that prohibited punishment, including grabbing and pulling on a child was used for discipline.
During a DFPS investigation it was found that prohibited punishment, including yelling, hitting and pulling on children was used for discipline.
During a DFPS investigation, there was sufficient evidence to support that physical abuse and neglectful supervision occurred.
A child's head was covered by the caregiver during naptime.
During a DFPS investigation it was found that the operation allowed a caregiver to remain with children for an additional 3 hours after learning the caregiver posed a risk to the children's safety.
The operation did not self-report an incident that placed children at risk.
During an investigation it was found that the operation was out of ratio on multiple occasions prior to new management being brought in.
During an investigation there was sufficient evidence to support a caregiver was not demonstrating positive methods of discipline and guidance when they pulled children by one arm, pushed a child's head down on a mat, and engaged with children in a rough manner.
One classroom did not have labeled nap mats.
Three caregivers did not complete all 24 of the required training hours for the last completed training year. The caregivers will be pushing back recent training hours to make up for the training hours.
The health inspection was out of date.
Showing 25 of 67 records. The rest are in the state record linked above.
The full record for Childrens Courtyard — and every other licensed provider in Austin — opens in the Austin directory.